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Viewing 15 posts - 1 through 15 (of 1,819 total)

  • rferguson
    Participant

    I’m intrigued to know what the final bill in compensation will be for RR.

    BA has taken a hit but nowhere near as much as some other carriers who’s longhaul fleet comprise almost entirely 787’s.


    rferguson
    Participant

    They’ve cancelled several to NRT also. I guess AUH and NRT make sense – AUH customers can be re-accommodated via DXB and NRT via HND.


    rferguson
    Participant

    It’s also worth mentioning that the Swiss product ex GVA will become a lot more aligned with the BA short haul product in Y when they introduce BOB on routes out of that city.


    rferguson
    Participant

    @ BrotherJim – oh jeez, you are in for a surprise when flying ‘Club Europe’ after flying around in QF Domestic, which is a great product. The ‘proper’ business class seats, the excellent domestic Business Class lounges, small touches like pre departure drinks and the crew offering to grind some cracked pepper or grate some fresh cheese on your meal. I guess the market is very different for intra europe flights versus domestic australian ones. The dominant carriers in europe are the locos, and none of the major ones have any affiliation with a legacy carrier. In Australia there are four main airlines – two full service and two loco’s. But both the loco’s are owned by one of the full service carriers. So they are sure not to tread on too many toes of the mother airline. And whilst QF domestic is an amazing product (i’ve never flown Virgin Australia J Class) wow do you pay for it. The fares are very high and you never seem to be offered a cheap optional ‘upgrade’ option although I know you can bid for them (my $190 offer for a one way upgrade on VA on the short MEL-SYD hop was rejected). I find QF J domestic flights excellent Avios value however. Especially the likes of MEL – PER on a widebody 330 with flat beds for 20K avios and £10 which I tend to reduce to 11K avios and pay £85.

    I think Qantas has done an amazing job at turning itself around. I can remember flying to Australia via Singapore about 18/19 years ago on a 747 and they were just appalling. Old cabins, sparse food, surly cabin crew. I guess QF’s biggest competitors in their home market are a lot of very superb airlines – SQ, CX, ME3 whereas with BA’s biggest market being transatlantic they’ve been a little less exposed in this case (all though most of the US legacy carriers now offer a far better hard product than BA).

    Instead of sinking QF completely turned themselves around and IMHO probably offers the best overall experience of the ‘western’ carriers (well maybe a joint ‘best’ with Air NZ). They have been very innovative as well. As you mention the ability to elect in Manage My Booking or OLCI that you do not want to eat and have your ‘bed’ prepared. They were the first airline to launch pre-order choice of meal in Y. They have great IFE service on short haul flights via streaming to a personal device. Their First class lounge in Sydney is definitely one of my favourites and they’ve at least announced their intention to replace their older J class seating on the 380 (which admittedly is a bit old generation now). One area i’ve noticed a deterioration though has been their catering in Business on longhaul. Specifically their ‘cafe breakfast’ on the overnight flights from Asia to Australia and also the second meal on the longer flights (on my SYD-HKG flight I was served my meal in a plain white cardboard box). But on the plus side at least they plate their main meals.


    rferguson
    Participant

    To be fair it’s not difficult to put your BA digital card in iWallet/android wallet and use that especially as it incorporates a barcode specifically for the purpose of making onboard purchases with Avios.

    But I agree with the sentiment that it is quite possibly the worst use of Avios.

    We are still waiting to see what the decision will be on a free drink for golds/silvers and I believe the trial has concluded.

    in reply to: The value of Avios.

    rferguson
    Participant

    I think the physical card is required as the only way the sale can be processed via Avios was by swiping it. It can be entered manually but that requires entering the card number, cardholder name, card expiry date. You can also use the digital cards barcode on the BA app which can also be processed through the system.

    in reply to: The value of Avios.

    rferguson
    Participant

    @ capetonianm – ‘Whether french pride will allow that to happen is questionable’. I think I know the answer to that question! Non!!


    rferguson
    Participant

    Isn’t BA’s tinkering with details rather similar to rearranging the deck chairs on the Titanic?

    To a degree, yes. But to be honest Capetonian although opinions vary on the new CW catering and bedding for once it IS a genuine enhancement. Money has been spent and the food, equipment and bedding is far better than previous. Many carriers still offer far better again, no denying that. But what BA has rolled out is far better than the almost embarrassing catering before it.

    Of course what people are more interested in is a new seat.


    rferguson
    Participant

    I think it’s the work or a creative individual or a technical gremlin in the system.

    Alex Cruz has stated the new seat will have direct aisle access for all.


    rferguson
    Participant

    You can see the impact the EASA/FAA regulations are having easily by looking on the BA flight status pages.

    For example, the BA flight LHR-Seychelles left today on time. However the arrival was 1hr20min late. All down to revised routes the 787-9 has to take to abide by the directive.


    rferguson
    Participant

    Will be difficult to say which routes will see these. I would imagine that as the QR jets only have 24-30 J class seats and no Premium Economy cabin they will be placed on routes where there are multiple daily services so any affected passengers can be moved to alternative BA flights. That’s just a guess though.


    rferguson
    Participant

    BrotherJim – no. It should launch on SIN/SYD in September.

    In regards to the crew setting it up for you – TBH there isn’t really anything to set up. It’s a small mattress protector underneath and a duvet. Most other airlines that offer a similar product do not have crew set it up for the passenger either, unless the design of the seat needs crew assistance (ie some herringbone designs that ‘flip’ over). Airlines like Qantas, Qatar etc that offer mattress pads it’s a DIY service for the passenger. I guess this is down to two main factors – to differentiate between F and J (the crew will offer a turndown service in F). And also just down to crew:passenger ratios in Club/Business.


    rferguson
    Participant

    The irony is that in France paid up TU membership is lower than in the UK yet the statutory powers they hold are immense.

    This article is not a new one (and i’m not sure if Macron has changed any laws so far that it pertains to) but it explains a lot of why the AF CEO had no choice but to stand down.

    https://www.economist.com/blogs/economist-explains/2014/03/economist-explains-15


    rferguson
    Participant

    FrequentTraveller to be honest I’m not really sure why.

    BA says that it’s down to having to negotiate individual contacts with launderers at each outstation but even so I don’t see why it should have to take so long.


    rferguson
    Participant

    Goodluck Handbag!

Viewing 15 posts - 1 through 15 (of 1,819 total)
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