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You’re correct. I tried a dummy booking in Economy and it worked (with the CPT-JNB portion upgraded to Business, weirdly). Does that mean the WTP booking with upgrade to CW cannot be done online then?
And I agree the direct route would be much preferable but for my dates next month there is no redemption available unfortunately.in reply to: ‘Sorry, there’s a problem with our systems’4 Jan 2018
Well I have to say I find it delightful. The atmosphere is more like a London restaurant / bar than some of those tired and stuffy corporate airport lounges. Yes the natural light is limited but the design is nice and modern. And the staff is extremely forthcoming (maybe because it’s the opening). I felt more like a paying guest (which I am in a way since Finnair is paying Qantas for my access) deserving high quality service than a passenger using its lounge benefit. I was in the dining area and they kept checking I had everything I need without being too invasive. Just like in a restaurant really.
Access was a bit hit and miss (too many lines to read on my boarding pass I guess. Until I pointed out the Business class line) and once inside I felt a bit oppressed by the swarm of staff members welcoming me and offering me a tour.
Sadly the kitchen only opens at 930 so breakfast buffet only. Choice a bit limited yet I found it very appetising (and a far cry from BA tired offering). The muesli red fruits passion fruit honey yoghurt (yes Qantas is Australian…) is delicious! Of course if you like bacon butty you might be disappointed.
Quite weird to be offered gin at 830am. After my refusal I was offered sparkling wine (Australian, very decent,though of course not as good as proper champagne) and it kept flowing without me even asking for it.
It looks like all the tables in the dining room have electric plugs. WiFi was fast and didn’t required a password.
Showers are nice and clean (as you would expect from brand new facilities of course). A bit cold though. And I would prefer to have individual toiletries bottle rather those big ones that have been touched by everyone.
Overall the place is very quiet and peaceful in the morning.
Bottom line: just before my flight, I was rested, relaxed and I ate well. Just what the doctor ordered 🙂 I don’t have OW status so can’t compare with F lounges. But for business customers it’s very nice.in reply to: Qantas New Lounge Heathrow?1 Dec 2017
Thanks all. Some contradictory information… Overall I think it’s best if I avoid any purchase at Heathrow then…
Nogbad01–> I will have a mix of A350 and A330 on the avrious segments so I will have the chance to experience all the formats 🙂in reply to: Helsinki/Finnair12 Oct 2017
Sure i’d be interested though I don’t know how to swap contact details on this forum…
Also, does anybody know if the 24h cooling period on BA website also applies to open0jaws? (I don’t see any reason why not but just checking)
Thanks25 Oct 2016
Thanks all for the advise. I’ll ask a travel agent though my experience of both the guys in the high street and my Amex travel agent through work has never been convincing… maybe i didn’t ask the right persons.
Otherwise i guess i’ll try my luck after booking.25 Oct 2016
the problem is my itinerary is open-jaw: First LHR>MIA then EZE>LHR.
On the website, unlike for round trip tickets, it looks like I can only select one class of travel for the whole trip. But maybe will I be offered the possibility to upgrade with cash after booking? Any way to find out?
Every time I tried to upgrade with cash after booking, the website returns the same answer: “we are sorry – upgrade with cash is not possible with this booking”.25 Oct 2016
Maybe ban carry on luggage with wheels? Maybe if people have to actually carry their luggage, they will start becoming much more reasonable with the size and weight (and check in anything that is too heavy or too large, as it should be)…in reply to: Hand Luggage Deathmatch12 Sep 2016
So i can now confirm I have been credited with both Avios and TP. Note that I purchased the ticket from BA website. With a previous Vueling flight bought on the Vueling website, I was not able to get any avios or TP.in reply to: Vueling – avios18 Aug 2016
I’d agree with rferguson with AA to JFK and BA back to London.
I really liked the AA seat (big, spacious, large TV screen, direct aisle access) and service was nice and friendly every time I used them. Food was rather average though (but plane food these days anyway…) and wine was really REALLY bad in my view. But overall, LHR-JFK is not a very long flight so for me the comfort of the seat is the most important hence my choice of AA.
On the way back, I’d only choose BA for their lounge as the AA lounge in JFK is very old and depressing.in reply to: New York to London on One World27 Jan 2016
I think it is a bit silly for people to expect a watered down business class. If that was the case, the risk would be for the airlines to see customers to downgrade from business to premium economy!
Therefore to generate additional revenues, premium economy will have to remain an improved economy class and not much better than that. And a pricing not too distant from economy in order to motivate eco pax to treat themselves and pay for premium eco.
Now it’s down to each to see how they value the small upside:
– the additional leg room can be obtained by paying for an economy exit row for example.
– the improved meal is all relative in my view as the quality remains low.
– the small cabin can be I think a selling point: small size means more quiet and as someone mentioned before potentially more upgrade opportunities.
– last additional miles/TP is an important factor for some.in reply to: Premium Economy – I don t get it7 Jan 2016
I called BA as suggested. Not very convincing answer. They said they recommend 2 hours so both flights should be fine.
As for TAM being one world, they said I might be able to check the luggage but no guarantee (not relevant since hang luggage). And I might looked after in case of delay but no guarantee since on two separate tickets. How reassuring.
I think I’ll give up the points and go for the Avianca option, adding half an hour more of champagne in the lounge as suggested!in reply to: GRU connection23 Dec 2015