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Viewing 15 posts - 1 through 15 (of 26 total)

  • JPNU
    Participant

    Gin&Tonic plus 1

    Plus 2

    I tried to read the Perth/London article earlier but gave up after 9th reload. Yes, I was counting.

    I also tried to respond to this thread hours ago. My post must have been lost among the reloads.

    Please, please sort this out before I give up on BT.

    in reply to: BT Forum freezing

    JPNU
    Participant

    No more issues than usual. Organise a trusted driver in advance.


    JPNU
    Participant

    Many thanks all three responders. The crazy thing is that, when Uber is good, it is very good.

    One calculation is that the time to reclaim the £10 will cost a lot more than £10 at my normal hourly rate. I suppose that is part of their calculation.

    I’m not sure about that (but then I don’t know your rate).

    I complained about an uber driver missing the turn off to the airport and taking a circuitous route about six weeks after the fact. It took me about four minutes. I had an apology and refund within one hour. No need for further communication.

    in reply to: UBER scam?

    JPNU
    Participant

    Canucklad
    then you really must charge more for A than B. Or you will find the demand for A exceeds the available supply, and your revenue will fall.

    Quiz for the reader: which is offering A and which is offering B? Clue: offering A does not involve baggage reclaim carousels ….

    People who run airlines are intelligent. Which part of this basic business logic do they not understand?

    Cedric and Canucklad, please don’t give them any ideas!!!


    JPNU
    Participant

    I think the answer would depend on which plane you were flying. Perhaps try SeatGuru?


    JPNU
    Participant

    I just want to echo what Cleancabinair has already said. That is spot on and describes my experience exactly.That style of management is typical of the the region.


    JPNU
    Participant

    Cedric, I laughed out loud at your scale and traffic light test but only because I use similar.

    It is an easy shorthand as opposed to having to wade through a ten page security briefing which is largely irrelevant information.


    JPNU
    Participant

    I have lived in the Middle East for many years with never any water restrictions.

    That is a part of the world that would really benefit from water restrictions. I am always shocked at how much is wasted on beautiful, green gardens with fountains. You would think municipalities would at least try to use desert friendly plants but no……imported grasses and palms, shrubs that demand daily watering, the list goes on.

    There are very, very few mosques that recycle their grey water that has been used for ablutions – could be perfect for watering those plants mentioned above. Huge amounts of water are wasted on ablutions in any case. They can be performed with sand (yes, washing with sand before praying is permissible). And their is no excuse for allowing excess water to run down the streets when the call to prayer sounds. I used to have to jump puddles on the way to my apartment at prayer time.

    Then there is the poorly designed, installed and maintained infrastructure that allows massive water wastage from broken pipes and fairly regular water cuts for residents.

    Water is not valued in the Gulf yet and one day they will have to face the consequences.

    Sorry, folks. That rant is courtesy of my professional background and hobby horse intersecting.


    JPNU
    Participant

    I’ll be doing that trip three more times in the next three months and already have bookings with United for thise flights. They were significantly cheaper than Qantas. However, I will try to plan ahead in future to get a better chance of lower fares on Qantas.

    United wins on crew (excellent) but the Qantas crew were good, the food was better and so was the qantity and quality of my sleep!

    But the bottom line is the bottom line – that’s why I had booked with United.

    in reply to: United – Polaris

    JPNU
    Participant

    Interesting. I used to be all for boutique hotels and I would go out of my way to avoid chains. However, I now travel enough that I have come to appreciate knowing what I am in for. I like the standards and uniformity of chain hotels. I like the support they have if things go wrong. And I really like the executive/club/concierge lounges.

    My attitude changed partly because I was travelling more and partly because of a few negative experiencs that would not have occured in a chain (an allergy to laundry detergent was an unforgettable experience in one of the ‘Leading hotels of the world’. A chain but not really a chain.


    JPNU
    Participant

    I know this might be a radical idea, but I’d love to see an airline treat their passengers like guests.
    Once you’ve paid a fare, expect to be treated like a king or a queen, by an airline that will deliver a level of service that encourages you to book with them time and time again.
    Alas, most airlines now adopt a minimal service level agreement (Crap) with the passenger and then blackmail you into buying what we took for granted not that long ago.
    And like all blackmailers once you start to pay , you encourage the relationship in only one direction. Similar to a drug dealer and their junkie base!!

    Well said! That’s a brilliant description of modern day customer service. Regrettably.


    JPNU
    Participant

    CX
    No contest.
    Never had a bad flight with them.


    JPNU
    Participant

    Update – I can report that, after sending a third email, I have been offered 3000 Avios.

    I have lost interest in this and I’m sure the forum is already aware of my low opinion of the airline.

    Happily, my flight patterns are changing so I shan’t need BA any more. On a slightly concerning note, A flight has just been booked for me that was less than half the price of the nearest competitor. It is on United. Gee, I wonder why it could be so cheap??? I do hope we won’t hear any more horror stories about them, at least until after my trip has ended!


    JPNU
    Participant

    Update – my request was denied even though it was actually an offer from the CSD.

    I will follow up again but I was very, very surprised. Avios cost the company comparatively little and go a long way to generating good will and good publicity.


    JPNU
    Participant

    Pleased to report that everything was working well in Sydney when I arrived this morning. In fact, it was the smoothest arrival I have had in a very long time. The immigration process was remarkably quick and, dare I say, pleasant. Customs officers were wandering around the baggage carousels politely asking about possible bio risks etc in luggage and issuing stamps to those of us who were then cleared to go through the green channel.

    My travel patterns are changing so hopefully I will now start having more pleasant immigration experiences that previously. First impressions of Australia have been overwhelmingly positive (except for minor sunburn caused by my own stupidity).

Viewing 15 posts - 1 through 15 (of 26 total)
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