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Sorry to hear that you had a poor experience and I would feel the same if that happened to me.
Things seem to have changed as I often booked 1 or 2nights paid and then tagged on a free night using points and there was never any problem getting credited for the stay.
Now you can use points and cash for bookings and you get stays credited and points for the cash spent so I am happy but I have no wish to get you started as you said.in reply to: Status renewal – or not with Miles & More10 Jan 2018
Another interesting thread, I had the same problem with BA a number of years ago when I missed Gold by 50 tier points and they would not budge on that ocassion. That was the beginning of the end of my relationship with them.
I completely understand that there has to be a cut off but I also think that there should be some flexibility for people who just miss out but have far exceeded the requirement in previous years.
That brings me on to something interesting that Hilton Are doing with their frequent stay programme. They have announced that from now on any one who stays more nights than required to gain a certain status level will be able to carry those nights over to the following year where they will count towards that years status. What a great way to keep people loyal.
I hold Diamond status which needs 30 separate stays in 12 months. I did 33 stays last year and so I am already 3 stays towards retaining my status this year.
I wonder if any other hotel programmes will follow suit and indeed will any of the airlines offer a similar benefit. This innovation will certainly mean that Hilton will keep my business.
What do others think about this idea?in reply to: Status renewal – or not with Miles & More10 Jan 2018
Gentlemen, can we please come back on point for this thread.
I am not sure how the title of the thread has led to another pro BA anti BA spat as this was meant as a bit of fun.
Most people seem to have got that but alas some others have not so can we please get back to your wishes for 2018 and if you want to go back and forward on BA DO IT ON ANOTHER THREAD, PLEASE!3 Jan 2018
What an interesting thread!
My stats for the year:
– 160 sectors – predominantly on Easyjet
– 3 new airports – Aberdeen, Abu Dhabi and Mauritius
– 2 new carriers – Air Mauritius who were fantastic, even with old angled flat seat on an A340 the food and service were streets ahead of BA J class. Looking forward to their A350 later on this year and Norwegian whose Premium cabin was way ahead of BA WTP in my opinion and that before you take account of the price difference.
– Favourite airport – Luton believe it or not as it is only 30 minutes from home and. Never had to circle before landing
— One major delay with Easyjet, 3 days stuck in TLV due to snow at Luton but full compensation claimed and received quickly and without any arguments.
– Hilton took great care of me all year so a big thanks to them
– Finally achieved Blue status with BA
– in 2017 I saved more than £15,000 using LCC’s over so called premium airlines. I arrived at the five comparing comparale flights and times with BA, LH, LY and LXwith three LCC options, not an exact science but my bank manager and I are very happy.
Best experience in 2017 was a glorious week in Mauritius, I cannot wait to go back.
Have a greaaat year with safe travels everyonein reply to: Personal statistics for 20172 Jan 2018
I have read the various posts here with great interest and clearly for many posters there are sufficient benefits to justify the effort that they make to achieve Silver or Gold status in the BAEC.
It is also interesting to note that many of you achieve that status without needing or wanting to fly on BA or by flying with them the minimum amount possible but in that regard each to their own as we can all choose to fly with whichever carrier works for us and I totally respect that.
I think that when you are flying long haul and are fortunate enough to be able to fly in the premium cabins that people get the most out of their avios and tier points and of course then it is much easier to achieve and maintain the higher tiers. I am not so so sure that the same applies to short haul flying when you look at cost v benefit.
In the last 2 weeks I have been to Aberdeen on business flying out on a Wednesday evening from LGW at 18.30 and returning the next day to LTN at 15.50. On each occasion the cost of my ticket with EasyJet has been £109 return. The cost on BA for flights at comparable times on both occasions was around £490 so my companies total spend on flights for the 2 trips was £218 whereas with BA it would have been £980 so a saving on this occasion of £762. I have an EasyJet plus card which I pay for myself which costs me £199 but this gets me free seat selection, priority boarding and fast track security at the vast majority of airports that I travel to with EasyJet so the cost is more than covered and I am already in profit and my card is not due for renewal until the end of April next year. I would have to pay for the seat selection myself so I gain the benefit of having the card. These 2 trips were booked with 4 days notice.
I am going to Aberdeen again on the 20th of September so more notice this time and the EasyJet flights are costing £63 with BA costing £219 for their hand baggage only fare so a saving this time of £156.
Based on these real examples, I am not sure how you would justify the additional cost of the flights against the benefits that you get from Silver or Gold status, if you have some degree of choice in the matter as I know that many of you do not. At most airports for between £20 and £30 I can pay for lounge access so even if you add that to the cost which then gives similar benefits to someone with silver status, for me the cost v benefit does not add up.
LTN TLV is the route I fly the most at present, almost every month and I make huge savings on this route as well. For example 23rd to 26th November, my next personal trip, EasyJet wanted £221 and BA wanted £492 so another saving, this time £271. El Al were just as expensive as BA
What do others think, do the silver and or Gold benefits give the kind of value equal to the money saved?
This is absolutely not a BA bashing post as the savings can be just as good compared to AF/KLM or Lufthansa if I am flying to Europe so the question equally applies to any posters who have high status in the Star or Skyteam alliances.
I am genuinely interested in the views of others as this was the question posed by the original poster?
My apologies for the length of this post!in reply to: Is high tier BAEC worth it?31 Aug 2017
Hi Martyn – I hope you are well.
A reliable source of mine at BA who I have known for many years told me that there will be a change to the CW seat on the A350 and that it should mean direct aisle access for all but that it is not yet a final decision but he is 99.9% sure that they will not retrofit the rest of the fleet. That is not necessarily a surprise as they could have gone for a step change with CW and F when they introduced the A380’s and 787’s but they did not, what a pity.
I never thought I would see the day that I would think that US carriers would have a better hard product than BA. AA and Delta both now offer direct aisle access to all in J class and United’s new Polaris product, from the reviews that I have seen is also much better than BA.
Have tried AA and Delta product and was very happy with both. I am looking forward to trying the United product at the beginning of October.
Going off topic for a moment, I am off to Aberdeen this evening for a quick trip returning tomorrow afternoon. BA wanted £492 ex LHR, Easyjet wanted £109 ex LGW on the way there and LTN on the way back. The BA flights are within 60 minutes of the Easyjet flights to give as fair a comparison as possible.
LGW is 45 minutes from my office on the Thameslink line with no change needed and costs around £10. LHR is about 30-40 minutes depending on how quickly the tube gets me to Paddington and would cost me £21 plus the tube fare. LTN is close to my home in Watford so perfect for the return and a cab home will cost me £30 and from LHR a cab would be £38. I leave it up to you to decide which option I went for?in reply to: BA lost its way?23 Aug 2017
SimonS1, I agree with FDOS. I have seen and learned from many of your posts but have never seen you go after a fellow poster like this. Were you or are you having a bad day?
Since the demise of VK and others of his ilk things have been a lot better on this forum. Please do not start taking us back to the bad old days!in reply to: Malta BA must jack up its service10 Aug 2017
There are no doubt fellow poster’s who will think I am crazy but at Present due to where I live, my current travel pattern and airline of choice, Luton is my preferred airport.
It is by no means perfect but what UK airport is and there is currently a lot of disruption due to the modernisation work being done both outside and inside the terminal but when it is completed I believe that the experience for passengers will improve as well.
I do not use the parking as I travel to Luton using the train or a mini cab depending on the time of departure or where I am leaving from to get to the airport. I am currently based near St Paul’s and so the Thameslink service will get me to Luton in around 45 minutes or a cab from my home takes around 30 minutes if I have an early morning departure.
The associated costs of getting to the airport are more than covered by the savings I make on the fares that I pay compared to what I used to pay to travel from Heathrow or London City. Both those airports take much longer for me to get to.
I realise that for many people due to a variety of reasons Luton will never be their airport of choice but for me, and I do agree with the content of many of the above posts, Luton pretty much does what it says on the tin.in reply to: Getting to and from Luton Airport10 Aug 2017
Thank you for those interesting replies as it is good to hear the views of other frequent travellers.
It would seem then that no matter what we say or do there will be no incentive for BA or other similar suppliers to change which is a shame.
I will look forward to the continuing comments and discussions about the ‘World’s Favourite Airline’ and others too on our forum.in reply to: Sharp treatment by BA – again8 Aug 2017
Capetonianm, you hit the nail on the head when you said don’t fly BA as if enough people vote with their feet then things might change. I could not agree with you more and indeed have said as much several times before on other threads
What we really need though is for BA’s large corporate customers to vote with their feet as the odd individual will not be enough to force a rethink at BA. We need to remember also that there are many passengers including some of the posters on here who would be glad to vote with their feet but who cannot due to their corporate travel policy which does not allow them any choice. That is why the corporate customers are the key.
I am wondering if any of my fellow posters have any ideas as to how bad it would need to get with BA or in fact any supplier for a large corporate customer to say to that supplier that things need to change or we will take our business elsewhere.
It would be great to think that the little man could make a difference but the fact is that we cannot as clearly BA do not care that I have gone from Gold to Silver and now to Blue and have not flown with them for more than 18 months.
In the main EasyJet has benefitted from BA’s lack of interest in retaining the custom of someone who was a very loyal customer for more than 20 years.
Following WW’s interview and his comments it will be interesting to see where BA end up in the world rankings in the next 5 years?in reply to: Sharp treatment by BA – again8 Aug 2017
LuganoPirate – I hope you are well.
I could not agree more with your post and as you know I have done just that and am very very happy with my decision as I am saving a lot of money and can fly where I want when I want as I no longer worry about the availability of reward flights on any carrier.
The only thing I would say is that posters like SeasonedTraveller pointed out to me on a previous thread on which I posted a similar view to yours here that not everyone has a choice as they have to fly with whoever their employer books them.
What I would say is that we need the airlines large corporate clients to vote with their feet if things do not improve as that is the only way, in my opinion, that airlines be it BA or any other carrier will sit up, take notice and make the changes necessary to keep or lure back the large corporates whose custom they are reliant on.
My never flying BA again by choice will have no impact at all as they simply do not care that a customer who has been very loyal to them for many years will not be flying with them any more, a shame but sadly the truth.in reply to: Another System Failure BA UK2 Aug 2017
So then my apologies to those I appear to have upset, it is never my intention to deliberately do so on this forum.
I totally agree with the points that FDOS and Seasonedtraveller make that not everyone has a choice of who they travel with or where they stay which is what I should have thought about before making my original post.
Then let me ask you all a question. Due to corporate deals many posters liked Seasonedtraveller really do not have a choice and I am sorry that I appear to have taken that for granted so my question is do you believe that if you and your colleagues were to tell your corporate travel office that you were continually dissatisfied with the service provided by any travel partner that they would seek to get things improved or use a different supplier? Would you be able to get a policy changed if there was enough negative feedback?
I ask the question not out of naivety but genuine interest as to whether or not individuals by choosing to give detailed feedback about poor service could persuade a corporate travel manager to intervene?
If the answers is yes then perhaps if enough corporate clients decided to stop using a particular carrier or hotel chain unless they see an improvement in service or cost that particular organisation might sit up and take notice.
I make this post deliberately supplier neutral as it could apply to any supplier whose customers may not be happy with them.
I am now lucky enough to be able to decide how to use my travel budget and so do have choice but about 18 months ago I was on assignment with a large corporate client who had a preference to use a certain airline, I asked that if I could show them that my choice of carrier for short haul flights and I could save them a considerable amount of money over the six months I was there could I get their travel office to book it for me. They said yes and over the first 3 months I saved them more than £8000. After that I was allowed to book my carrier of choice as long as it was cheaper that the carrier they had a corporate deal with and by the end of the 6 months they saw sufficient savings from my travel for them to change their policy and allow any traveller to book with their airline of choice as long as it was comparable flights at comparable times. The net result was that overall they started to save more that way than from the corporate deal that they had.
I realise, learning from my previous post, that this option still may not work or be acceptable to some firms or indeed some of the posters on the forum but I would like to broaden the discussion to hear whether or not some of you feel that if indeed enough corporate clients made the right noises could that make the suppliers effect some change?
Seasonedtraveller, my apologies for not being more sensible in my last post and allowing for the situation that you and others find themselves in. I am really curious to know if you believe that there is any way that you could influence, with your feedback, your organisations choice of travel partners?in reply to: BA meal service in CW31 Jul 2017