JeffDBack to Forum
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Many of the crew I have spoken to recently have been very despondent at the reduction in service levels. BA has a long and proud history as a full service airline. Yet it is now making a lot of cuts. I must say these cuts only seems to directed at the economy passenger. What is difference between BA and Easyjet on a short haul flight ? Easyjet allows you to take an earlier flight on the return sector without having to jump through hoops, so they do now have an advantage. I am not sure where this is going to lead.
It a real shame that they have the monopoly at Heathrow, perhaps if there was some competition we the passengers may see benefits. BA is really an expert at getting rid of the competition, they got rid of BCal at Gatwick, BMI at Healthrow both excellent airlines offering passengers really excellent inflight service. As the current pole says “time will tell”.in reply to: How sad….5 Oct 2016
I was due to fly MAN-LHR tomorrow afternoon have been informed by email this has been cancelled. I am trying to rebook my flight, been on hold for nearly an hour !!! and oh joy, the BA website has a temporary fault. Not what I need this week, taking 8 flights in 5 days, so far 1 flight on time, 4 delayed flights and now a cancelled one. Not a good week.15 Jun 2016
I can there being a lot of late boarders coming on with lots of hand luggage which will be a nightmare for the crew to stow and flights leaving the gate late. Whatever happened to looking at the departure boards and arriving at the gate on time ?in reply to: Never miss a flight again6 May 2016
If I have upset you I am truly sorry. If you read back over past reviews they tend to focus on negative points. As I said this was not an attack on your article I was simply trying to get some more positive feedback for these great people who look after us. I did not say your article was insulting in any way towards the crew. So once again I am sorry if I have upset you. It was certainly not my intention.3 May 2016
Forgive me if I am missing something but you do refer to ” lots of peroxide blond hair in evidence”
This was not an attack on your article I was simply highlighting the need for us to give praise for these people who look after us.
I take your point about the name will remove it immediatley.3 May 2016
I usually come here ranting about poor service etc. So for change lets take a minutes and praise some of the really great crew who take care of during our flights.
I would like to start this off, I was doing my regular commute from Manchester to London, there was a really noisy man sitting in row 1. Throughout the safety demo he laughing and joking about the crew member standing about 3 feet away, he was being very inappropriate with his comments, which could easily be heard a few rows back. The crew member politely asked if he could keep the noise to a minimum during the safety briefing. He went into such an abusive rant at the crew member she nearly ended up in tears. I ended up giving her my business card and offering to be a witness. So, good on you keep up the good work. BA should be honoured to have such a great member of staff working for them.
I am sure there are plenty of examples of good practice, we only ever seem to report the bad, so for a change how about giving praise to some of the excellent staff we come across on our travels.3 May 2016
Over the years I have travelled on both. I would not choose to fly on Ryanair if I had any choice. Having said that some of Ryanairs schedules do allow for a full day at the destination. A case in point, I regularly attend the christmas markets in Salzburg. Ryanair does allow you to see the markets both in day light and at night before returning to the UK. But I only ever use them as a last resort.in reply to: Easyjet vs Ryanair….What would you choose?3 May 2016
Having had to plead to have a discussion taken down after I had posted a genuine questions that had been highjacked and turned into a racist row I would like to volunteer for training towards site moderator role as I feel this is an important step forward ensuring the quality of discussions and debates.in reply to: New Forum for Business Traveller14 Mar 2016
Thanks for the response but can I politely point out that the operation of the emergency exits is entirely different. This is my point. The over wing exits on a 320 require you to physically remove the hatch and throw it away from the aircraft. Doors 2/3 on the A321 are operated as standard doors, not emergency hatches as on the 318/9/20. so the safety briefing was entirely wrong. My real issue however is the CSM lied to me, not that under pressure she showed the wrong briefing, after all we all make mistakes.11 Mar 2016
For the same reason on the flight I highlighted multiple aircraft types must be loaded onto the replay system relying on the cabin crew to select the appropriate flight briefing, I may stand to be corrected on this but it’s the only explanation I can think of.9 Mar 2016