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Viewing 15 posts - 16 through 30 (of 204 total)

  • FCTraveller
    Participant

    For those of you who are so irritated by children on planes, fly Westjet in Canada, they’ve found the perfect solution 😉


    FCTraveller
    Participant

    @martynsinclair what fee were you charged? £35 is the standard cancellation fee and the ones I cancelled recently were charged accordingly. I think it was raised from £25 at the last round of “program improvements” (read: devaluation) in April 2015. BTW, the £15 offline cancellation fee can easily be waived if you just say that it was not possible to cancel online, which actually is the case more often than not.


    FCTraveller
    Participant

    Yes. They did bump them off !! http://au.news.yahoo.com/a/33724426

    First of all, let’s stick to facts here. The title is completely misleading. Nobody was bumped off the flight nor were they asked to leave the plane. In fact, as reported in the press “Arielle refused to move from her seat and, after crying herself out, Ruby slept for the rest of the flight”. What the flight attendant did is ask the parent to move to the back of the plane, which in my opinion was wrong. That would be simply shifting the problem and affecting more people, who in some cases could have paid more money for a last minute Y seat than someone who bought a promotional F fare. I too travel first class and find it incredibly annoying when this happens. I don’t have any children and this is by choice. I roll my eyes, I curse under my breath, etc. But we all need to remember a few things: 1) everyone has the right to travel and 2) when this happens to me, I try and think one thing … I as a 1 year old child must have done the same thing on a few occasions, we all did. However frustrating, you just have to grin and bear it. Children under 2 cannot be turned off like a “boom box”. And this is not a matter of parents not being able to control their child, they can only do their best to alleviate the situation. The only situation where I think an airline is justified to offload a passenger with a crying baby is if they have cause to believe that the child is in serious distress or there is a possible medical issue. Excluding children under 2 from First Class will never happen only because the airlines will not want to suffer the bad publicity and ensuing boycotts. In the end, passengers just need to grow up or take a private jet if it bothers them that much.

    Having said all that, there is also the issue of misbehaving children in situations where any reasonable parent should be able to control their child aged 3 or older. If they are not able to do that, whether this is because the child is throwing a persistent tantrum or generally misbehaving and where the parent is either unable or unwilling to keep it under control, then the airline should offload them.


    FCTraveller
    Participant

    http://www.alchealth.com

    I have used them for years and they are quite good but not cheap. You can exclude the USA though which brings the cost down by a lot. UK based company.


    FCTraveller
    Participant

    Eastern Canada – Halifax or St Johns, it’s a short flight and can be served with a smaller aircraft. Though I agree it’s wishful thinking!


    FCTraveller
    Participant

    Do you have the source for this, can’t find anything online.


    FCTraveller
    Participant

    My strategy has been to book the outbound one way with my voucher then wait until the return date opens up. Then I call BA and have the one way turned into a round trip still using the same voucher but at a cost of £70 change fee. They will do that. If you plan your trip 355 days in advance, you will most likely find availability to Australia. You can also use the ExpertFlyer service which will email you the minute a reward seat becomes available on a specific flight. There is an annual subscription fee for that but it’s very useful. I booked flights to Sydney and back in F for four of us (couples on separate flights though) going out Feb and returning early March. It takes time and you need to be willing to pay the change fees when more convenient flights come up. An extra £70 is really a small price to pay considering the value of 2 F seats to Oz. To my knowledge, BA won’t put flights on hold pending return dates opening up but I may be mistaken. AlanOrton1, it would be great if you could share exactly what Danyal did to help you with your 2-4-1.

    in reply to: Getting the Holy Grail

    FCTraveller
    Participant

    Yes there is a problem and it has been ongoing for at least two weeks although it is quite limited. Of course, everyone at BA continues to plead ignorance when I report it. For me the problem occurs when checking availability on a one way journey from JFK to LHR. Immediately after the question about stopovers, I get a message saying “there was a problem with your request, please try again later”.

    I’m not entirely certain if it has anything to do with the stopover question which I have always thought is a bit of an annoyance. In the case of flights to JFK, it is there because of the Open Skies flights from Orly so they give you an option of a stopover in Paris.

    The glitch doesn’t happen for all dates nor if you query LHR-JFK return. Therefore, if someone wants to check availability on a one way journey and they are faced with this problem, try a round trip instead.

    Very annoying that they cannot or will not fix it.


    FCTraveller
    Participant

    Yes there is a problem and it has been ongoing for at least two weeks although it is quite limited. Of course, everyone at BA continues to plead ignorance when I report it. For me the problem occurs when checking availability on a one way journey from JFK to LHR. Immediately after the question about stopovers, I get a message saying “there was a problem with your request, please try again later”.

    I’m not entirely certain if it has anything to do with the stopover question which I have always thought is a bit of an annoyance. In the case of flights to JFK, it is there because of the Open Skies flights from Orly so they give you an option of a stopover in Paris.

    The glitch doesn’t happen for all dates nor if you query LHR-JFK return. Therefore, if someone wants to check availability on a one way journey and they are faced with this problem, try a round trip instead.

    Very annoying that they cannot or will not fix it.


    FCTraveller
    Participant

    Yes there is a problem and it has been ongoing for at least two weeks although it is quite limited. Of course, everyone at BA continues to plead ignorance when I report it. For me the problem occurs when checking availability on a one way journey from JFK to LHR. Immediately after the question about stopovers, I get a message saying “there was a problem with your request, please try again later”.

    I’m not entirely certain if it has anything to do with the stopover question which I have always thought is a bit of an annoyance. In the case of flights to JFK, it is there because of the Open Skies flights from Orly so they give you an option of a stopover in Paris.

    The glitch doesn’t happen for all dates nor if you query LHR-JFK return. Therefore, if someone wants to check availability on a one way journey and they are faced with this problem, try a round trip instead.

    Very annoying that they cannot or will not fix it.


    FCTraveller
    Participant

    The advance purchase fares starting at £6.99 were a welcome change. At least if you planned in advance, you could get value for money. Then three months later, without warning, they increase the fares, impose a weekend travel requirement and restrict their lowest business/first fares to weekend only. Just shows that they have no clue what they’re doing and probably running around like headless chickens. If the first three months were meant to be promotional fares, they should have been honest about it and not lead us to believe that this was permanent. For my part, I will start to use alternatives because I’m sick of their silly little games.


    FCTraveller
    Participant

    Interesting, BA looking for second hand A380’s because they say those they have on option are too expensive!

    http://news.airwise.com/story/iag-interested-in-second-hand-a380s


    FCTraveller
    Participant

    Well I myself don’t plan on call BA LOL. I think they know it happens and there’s not much they can do about it. Most of the time, it’s probably down to agents not following procedure or not re-booking in the right class. I don’t think it’s widespread (it has only happened to me once in 20 years and I use award travel 20 times a year. At the same time, it’s good PR for them.


    FCTraveller
    Participant

    There are certain circumstances where this will happen. I got 210 tier points and Avios on a first class flight from Toronto to London. I was originally booked YOW-PHL-LHR but the flight from YOW was cancelled. AA put me on a flight to Toronto with Westjet and rebooked me from Toronto to London. She could not book me in Z class (award class) so their system thinks it’s a paid booking.


    FCTraveller
    Participant

    @MrMichael, I think this is a typical beancounter view, we’re making money, passengers are increasing, so we don’t really need to spend more? This may be an extreme example but let’s not forget Blackberry. The writing was on the wall for a number of years that iOS and Android were serious competitors and indeed they continued to increase market share and profits for some time. But eventually the penny dropped with the customers and they lost their dominant position almost overnight. In the airline industry, passengers’ horizons are quite short, anyone travelling on a premium fare can switch to another, better carrier right up to the last minute. The airlines cannot react quickly, their horizon is over many years. BA is now running with an old outdated product in CW and they are far surpassed by many other airlines. For example, to name but one, AA’s business class product is far superior to BA’s. In the rest of the world, they are bettered by many other airlines in J and F. There is still no sign of a new CW product and even if they unveiled one today, it will be years before it’s rolled out. You may be able to improve on the nuts and cheese relatively quickly but it takes years to install things like new seats and WIFI, the stuff that really counts. So it may be good times for the bean counters at BA at the moment but the worry for shareholders is that they are not in a position to compete effectively and the risk is that they start losing premium passengers in droves without the means to get them back.

Viewing 15 posts - 16 through 30 (of 204 total)
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