FCTraveller

Back to Forum

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 194 total)

  • FCTraveller
    Participant

    Percentage of US citizens who have a passport = 35%. Canadians = 70% and Brits = 75%.


    FCTraveller
    Participant

    Actually, this problem became worst this morning. Their response that it’s a Chrome issue is complete rubbish. Yesterday I tried with Chrome, IE 11 and Edge. None worked. Only Firefox worked. This morning, nothing works, not even Firefox. Just spoke to an agent who first tried to deny their website had a problem and then when I quoted the error message, he suddenly seemed to know something and tried to imply that maybe my IP address was being blocked. Refused to transfer me to anyone in IT, just took the details and said he would pass it on. BA I know you are reading these forums, this absolutely stinks. The least you could do is put out some kind of communiqué and explain what the problem instead of sweeping it under the carpet. I have had it with this company. Goodbye!

    in reply to: British Airways IT

    FCTraveller
    Participant

    I cross the Atlantic 3-4 times per month. I run a business full time plus I am studying for a university degree. Those 9 hour flights is where I find the time to do my course work but I need internet access to do that. So I mainly now fly Lufthansa and American. We all have our own reasons for wanting internet access when flying. I totally respect the opinion of those who quite like to be off grid for 8-11 hours. But the difference is, whether WIFI is available or not, those people have the choice. We don’t.


    FCTraveller
    Participant

    Well actually BA were one of the first airlines in the world to trial in-flight WIFI in 2003, with Boeing Connexion. I don’t remember how many BA planes were actually fitted with it (not many) but by the time it was canned in 2006, Boeing took a loss of $320,000,000. That may have been what prompted BA to wait until they felt there was a product that they could run with and that works. I do agree that they may have waited too long but then again, you’ll have a proper high speed WIFI service on BA next year but you’ll be stuck with old and slow technology on some of the early adopters for a few years to come.


    FCTraveller
    Participant

    FCTraveller
    Participant

    For those of you who are so irritated by children on planes, fly Westjet in Canada, they’ve found the perfect solution 😉


    FCTraveller
    Participant

    @martynsinclair what fee were you charged? £35 is the standard cancellation fee and the ones I cancelled recently were charged accordingly. I think it was raised from £25 at the last round of “program improvements” (read: devaluation) in April 2015. BTW, the £15 offline cancellation fee can easily be waived if you just say that it was not possible to cancel online, which actually is the case more often than not.


    FCTraveller
    Participant

    Yes. They did bump them off !! http://au.news.yahoo.com/a/33724426

    First of all, let’s stick to facts here. The title is completely misleading. Nobody was bumped off the flight nor were they asked to leave the plane. In fact, as reported in the press “Arielle refused to move from her seat and, after crying herself out, Ruby slept for the rest of the flight”. What the flight attendant did is ask the parent to move to the back of the plane, which in my opinion was wrong. That would be simply shifting the problem and affecting more people, who in some cases could have paid more money for a last minute Y seat than someone who bought a promotional F fare. I too travel first class and find it incredibly annoying when this happens. I don’t have any children and this is by choice. I roll my eyes, I curse under my breath, etc. But we all need to remember a few things: 1) everyone has the right to travel and 2) when this happens to me, I try and think one thing … I as a 1 year old child must have done the same thing on a few occasions, we all did. However frustrating, you just have to grin and bear it. Children under 2 cannot be turned off like a “boom box”. And this is not a matter of parents not being able to control their child, they can only do their best to alleviate the situation. The only situation where I think an airline is justified to offload a passenger with a crying baby is if they have cause to believe that the child is in serious distress or there is a possible medical issue. Excluding children under 2 from First Class will never happen only because the airlines will not want to suffer the bad publicity and ensuing boycotts. In the end, passengers just need to grow up or take a private jet if it bothers them that much.

    Having said all that, there is also the issue of misbehaving children in situations where any reasonable parent should be able to control their child aged 3 or older. If they are not able to do that, whether this is because the child is throwing a persistent tantrum or generally misbehaving and where the parent is either unable or unwilling to keep it under control, then the airline should offload them.


    FCTraveller
    Participant

    http://www.alchealth.com

    I have used them for years and they are quite good but not cheap. You can exclude the USA though which brings the cost down by a lot. UK based company.


    FCTraveller
    Participant

    Eastern Canada – Halifax or St Johns, it’s a short flight and can be served with a smaller aircraft. Though I agree it’s wishful thinking!


    FCTraveller
    Participant

    Do you have the source for this, can’t find anything online.


    FCTraveller
    Participant

    My strategy has been to book the outbound one way with my voucher then wait until the return date opens up. Then I call BA and have the one way turned into a round trip still using the same voucher but at a cost of £70 change fee. They will do that. If you plan your trip 355 days in advance, you will most likely find availability to Australia. You can also use the ExpertFlyer service which will email you the minute a reward seat becomes available on a specific flight. There is an annual subscription fee for that but it’s very useful. I booked flights to Sydney and back in F for four of us (couples on separate flights though) going out Feb and returning early March. It takes time and you need to be willing to pay the change fees when more convenient flights come up. An extra £70 is really a small price to pay considering the value of 2 F seats to Oz. To my knowledge, BA won’t put flights on hold pending return dates opening up but I may be mistaken. AlanOrton1, it would be great if you could share exactly what Danyal did to help you with your 2-4-1.


    FCTraveller
    Participant

    Yes there is a problem and it has been ongoing for at least two weeks although it is quite limited. Of course, everyone at BA continues to plead ignorance when I report it. For me the problem occurs when checking availability on a one way journey from JFK to LHR. Immediately after the question about stopovers, I get a message saying “there was a problem with your request, please try again later”.

    I’m not entirely certain if it has anything to do with the stopover question which I have always thought is a bit of an annoyance. In the case of flights to JFK, it is there because of the Open Skies flights from Orly so they give you an option of a stopover in Paris.

    The glitch doesn’t happen for all dates nor if you query LHR-JFK return. Therefore, if someone wants to check availability on a one way journey and they are faced with this problem, try a round trip instead.

    Very annoying that they cannot or will not fix it.


    FCTraveller
    Participant

    Yes there is a problem and it has been ongoing for at least two weeks although it is quite limited. Of course, everyone at BA continues to plead ignorance when I report it. For me the problem occurs when checking availability on a one way journey from JFK to LHR. Immediately after the question about stopovers, I get a message saying “there was a problem with your request, please try again later”.

    I’m not entirely certain if it has anything to do with the stopover question which I have always thought is a bit of an annoyance. In the case of flights to JFK, it is there because of the Open Skies flights from Orly so they give you an option of a stopover in Paris.

    The glitch doesn’t happen for all dates nor if you query LHR-JFK return. Therefore, if someone wants to check availability on a one way journey and they are faced with this problem, try a round trip instead.

    Very annoying that they cannot or will not fix it.


    FCTraveller
    Participant

    Yes there is a problem and it has been ongoing for at least two weeks although it is quite limited. Of course, everyone at BA continues to plead ignorance when I report it. For me the problem occurs when checking availability on a one way journey from JFK to LHR. Immediately after the question about stopovers, I get a message saying “there was a problem with your request, please try again later”.

    I’m not entirely certain if it has anything to do with the stopover question which I have always thought is a bit of an annoyance. In the case of flights to JFK, it is there because of the Open Skies flights from Orly so they give you an option of a stopover in Paris.

    The glitch doesn’t happen for all dates nor if you query LHR-JFK return. Therefore, if someone wants to check availability on a one way journey and they are faced with this problem, try a round trip instead.

    Very annoying that they cannot or will not fix it.

Viewing 15 posts - 1 through 15 (of 194 total)
Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below

Polls