FaroFlyerBack to Forum
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Your comments confirm my view that this forum should be renamed UK BTForum as it is totally UK-centric. If that is what the host and contributors want then good luck. It is interesting that you look at Flyertalk and immediately comment on the BA pages. I am not only interested in BA. I am not just interested in airlines.
If you look at my comments about BA & IAG over the years you will see that I have never praised them, but have merely pointed out that they, and IAG, are in business to make a profit, and do so. The strongest comments that I have made about BA refer to their CW product and there I have merely said that they have an acceptable product at an acceptable price.in reply to: Happy New Year from the Cruzifier11 Jan 2018
Why do you people torture yourselves so with “The BA thing” ? I fly BA when they offer me the most convenient direct service to my most frequent destinations, either as themselves or as a codeshare, or where they feed me into maybe better OneWorld partners. My AVIOS on BA give me the opportunity to fly in a Premium cabin at a very modest cost to a huge choice of destinations. I have chosen to accept less than perfection. If none of the above turns out to be the case I will choose someone else. I suggest that you all do likewise until the day that BA management decides their currently very profitable model is not the way to go – not saying that won’t happen, but for now no amount of whining will change their direction.
Completely agree with you. I have become very disenchanted with this forum as it does not provide the interaction that I expect from a forum entitle Business Travel Forum. I glanced at it yesterday and 6 of the first 10 subjects listed were BA related, which I consider disproportionate.
Because I have become so disenchanted at this forum I looked around and found FlyerTalk. It is more USA biased, because of the balance of the “English” speaking global population, but in spite of this most comments were balanced and every airline and hotel & car rental covered. In a couple of days I learned how to earn Avios on Vueling and Aer Lingus and combine them with BA Avios. I also learned how to get Hertz to status match my Europcar VIP status
It was fairly obvious to me at least that your comments were not directed at this topic but at the comments about BA & IAG in general. We all knew it was a micky take. The reaction to your comments illustrates exactly how right you are in what you said.
I suggest that we just leave the ABBA brigade to it.in reply to: Happy New Year from the Cruzifier11 Jan 2018
Gentlemen, can we please come back on point for this thread.
I am not sure how the title of the thread has led to another pro BA anti BA spat as this was meant as a bit of fun.
Most people seem to have got that but alas some others have not so can we please get back to your wishes for 2018 and if you want to go back and forward on BA DO IT ON ANOTHER THREAD, PLEASE!
Jonathan, I completely agree with you. Your post, like so many others, get hijacked to be used as soap boxes. Look at the Niki Bankruptcy topic where you will see it is used to criticise Willie Walsh salary and BA service levels. If I could have 1 wish granted it would be for BT Forum to have a moderator who intervened quickly to keep posts on topic. You may remember that some years ago we had an outburst of a few contributors barking ABBA on every post. Only after it was pointed out that this stood for Always Bashing British Airways did this stop.
My 1 Travel Wish would be for an online booking site that could cater for complex routings. I use ITA Matrix to identify fares, and booking class, but am often unable to find a way to book online. CX is a prime example of an airline that has competitive fares that are almost impossible to book online, including on their own website.
In an ideal World I would be able to choose language and currency, and enter the itinerary step by step, selecting booking class myself. I would happily pay a fee or commission to a website that offered this.
Suggestions please.4 Jan 2018
FaroFlyer, it’s heartening to see you supporting and making excuses for the company of which I am a part owner. A very small part, probably something like a nacelle cover on a 320 (oh … that fell off on a flight to OSL), or a business class seat (that would be 56K, the one that was broken last time I flew from CPT on G-BNLK in business class, or 60A on G-CIVL, broken and with no IFE the time before).
It’s easy to make profits by cutting costs – not sustainable. It’s easy to increase pax loads by reducing fares to get bums on seats and cramming in more seats – not sustainable.
If BA would identify their market (high revenue or LCC) and go for that, they might start to recover, but trying to be all things to all people doesn’t work, and ultimately it’s the high yield pax in the front cabins who make a legacy airline pay its way – or not. They are also the most vocal, or the ones who are most likely to be listened to. When the longhaul premium cabin pax are largely comprised of rebated/redemption or other low yield (e.g. AMS originating) then it’s not going to return good yields.
You seem to be a lone voice in the wilderness in your defence of BA, there are a lot of people who will only fly BA premium when it’s cheap, then their expectations are low, and BA are good at meeting low expectations in the hard product. I will admit though that their ground handling at T5 is generally excellent, at least I have always found it so, I know others would disagree.
My question about selling my shares was rhetorical.
Capetonianm, I think that you may be missing the point. I posted a comment in reply to a comment that Walsh and Cruz had reduced a once great company to a shell of its former self. I pointed out that IAG, which is a combination of BA and IB, plus a few others, is increasingly profitable. That is beyond any reasonable doubt.
Like you, I am a small shareholder. We probably both bought the minimum quantity to get the 10% shareholder discount. My investment repaid in discount, and I still have my shares which are worth a couple of long haul Club flights ex EU. Not bad.
You mention ex EU fares, and in particular AMS. Yes, BA do indeed offer low prices ex AMS and CDG, as well as OSL and other departure points. However, this is exactly the same as AF, KL, AZ, AY and LH do ex UK to the East. To the West there are low fares from DUB offered by BA, VS, AA, US and others, as well as KL, AF from AMS, CDG. Friends have just booked to fly VS Upper to MIA, they booked from DUB for £1,000 each! Last year I went to MIA and IB was cheaper from LIS than TP. It is essentially marginal pricing and is nothing new.
Is BA the long haul airline it once was? No, but it serves a purpose. You suggest that BA / IB need to decide if they are premium or LOCO. I am not sure that it is as simple as that. CX tend to the high yield premium market on long haul, but they are in a mess financially, and needed a lifeline from QR. Likewise, VS have tried to stay as premium but they also cannot go it alone. As I mentioned above, selling MIA in Upper for £1,000 seems to talk of desperation.
In the short haul market BA is also not the airline it once was, but it serves a purpose. I really do not like BoB on BA, but ironically I don’t mind paying on EZ or FR. Not logic, but unrealistic expectations of BA. In the last 3 months of 2017 3 airlines that tried to be more like BA than BA is went bust: Monarch, Air Berlin and Niki. They all offered too much with benefits for frequent flyers such as empty seat next to you, or extra leg room, Fast track security and Priority boarding. Nice for the passengers, but not sustainable.
I believe that IAG does have sustainable profits and is in a far better position to weather a financial storm than many other airlines.3 Jan 2018
Increasing profits is not an indicator of success when it has been achieved by such drastic cost-cutting that the standard of service drops far enough to alienate as many customers as they appear to have done, but of course those who support Walsh and Cruz will deny that this has happened and they will cry : “Show statistics”. To pre-empt that response, can someone explain how you quantify or define ‘alienate customers’ when most of them simply vote with their feet, as I and so many others have done?
I understand the need to provide investors with a good return – and as an IAG shareholder I am one – but at the same time, it’s not sustainable. Should I sell my shares before they start to drop?
Capetonian, you are absolutely correct. Passengers are voting with their feet and passenger numbers doubled over the same period.
As to your shares: yes, if you do not have confidence in the company and its management then you should sell. I am surprised that you need to ask.3 Jan 2018
Both Willie Walsh and Alex Cruz resign and apologise for their contribution in reducing a once great airline to a shell of its former self i.e 40th in current rankings
Absolutely disgraceful performance. Operating profits of IAG from ~ €500 million to ~ €3,000 from 2012 to 2017. Anyone would think they are running a business. Don’t they know what really matters?2 Jan 2018
at 18:5930 Dec 2017
Dog in Korea (South) and the following in China:
Deep fried beetles
Deep fried duck beak
The only food that I have ever had a serious reaction to was drunken prawns in Hong Kong.
When I was young my mother would cook sheep’s brains on toast if I was unwell. I wish I could get the recipe, and material, as they were lovely.22 Nov 2017
Latest ruse from the Europcar group.
Today Mrs FF rented a car from Interrent at BHX. Interrent is part of Europcar. She was asked if she would like extra insurance which they “strongly recommend” “No thank you, Amex or Insurance4carhire will cover.” Next was: “Would you like breakdown insurance for £3.30 a day?” “Why would I need that?” asked Mrs FF. “Oh, that means that if the car breaks down someone would come out to recover the car.” explained the agent.
Quite amazing. Has anyone else ever heard of a major car hire company that charged extra for breakdown recovery?20 Nov 2017
Flew LAS to ORD on AA yesterday and the system of group boarding worked well. Groups 1-4 were deemed priority, but you could not board until your group was called. Connected to BA to LHR and that was disorganised with no real priority.
This proposed system would work well, if gate agents implement it strictly.in reply to: BA boarding by group number?20 Nov 2017
I am very interested to receive everyone’s comments about “where the bedding comes from”. Who would care? Is this just a hangover from the designer logo craze? If you do care about branded bedding on an airplane, why? I’ve become curious about this since United has shot themselves in the foot over and over with the launch of “Polaris”. Bedding is from Saks Fifth Avenue … the bedding’s OK but the new seats are being installed so slowly that Polaris has become a joke.
I totally agree. Aren’t there more important things in life than a duvet on a plane? We see more or less the same comments again and again, from the same people, about BA CW seats. If you don’t like it don’t buy it. If you do, great.
Maybe I am just old and grumpy.17 Nov 2017
Years ago, when we were in the UK, our neighbours son got a holiday job as a baggage handler at BHX. He told us that some of the baggage handlers played a game of looking for bags on the same flight going to the same holiday hotel. They would open the cases and switch towels around, imagining what the owners would think when they sat round the pool and saw somebody with their towels.
I don’t condone this, but I could see the funny side.in reply to: Theft from Checked Baggage10 Nov 2017
If you walk away – its a good landing!
If they can use the plane again it’s a very good landing21 Oct 2017
Sitting in the lounge at DUS waiting for AB to Munich. Bought the ticket last week. Added BA Gold card which gave me fast track security, priority boarding and preferred seating, all at no additional charge.
Similar situation to Monarch. Offering too much for too little.
I shall miss them bothin reply to: Air Berlin will cease9 Oct 2017