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Viewing 15 posts - 1 through 15 (of 1,709 total)

  • esselle
    Participant

    LP

    Fully agree. BA buses are a nightmare, but eg EK and QR strictly segregate buses for F and J pax.

    I remember once being the only passenger travelling F on EK from DXB to BKK. I offered to travel in the J bus but they insisted I went in the F bus. Which I therefore did. On my own.

    1 user thanked author for this post.

    esselle
    Participant

    And I suppose, picking up on CathayLoyalist2’s point, how people leave their hotel rooms might be another indicator.

    I always straighten out the bed, leave towels in the bath, and put stuff in the bin. I imagine the folk who clean/make up rooms have enough nightmares to contend with, but guess that a significant majority will leave them looking as though a whirlwind has been through, leaving TVs blaring and lights full on.


    esselle
    Participant

    Of course I meant to say Branston………..


    esselle
    Participant

    Don’t get me started on Ayling. It was because of his ridiculous waste of money that I sent my Premier card back in a fit of pique.

    I flew NCE-LHR last Friday and actually thought the food offers were quite good; an interesting range of sandwiches/scones, or the “Ploughman’s”, which I chose.

    Half a scotch egg, some Stilton, a slice of salami and some ham, with Piccalilli and Branson, actually quite tasty, and a bit British. Back to the miniatures of wine though…….


    esselle
    Participant

    Judging by the regular “issues” BA are facing these days, I would suggest that Alex probably doesn’t need to sleep at night, as it looks as though he is sleeping most of the day.


    esselle
    Participant

    Wasn’t that Kenny Everett?


    esselle
    Participant

    Do you really mean “complicit”, which implies they were knowingly involved in the act? Surely you mean “deficient”, which implies they allowed something to happen which was potentially avoidable?

    It is the latter which would be caught under the GDPR responsibilities which now exist.

    in reply to: BA Data Theft

    esselle
    Participant

    Yes, but……

    BA crap response etc to one side, they are right to advise you to contact your bank/CC company as only they will be able to tell you if your account has been accessed/hacked, and then what needs to be done to secure it.

    BA wouldn’t be able to tell you that.

    Now, the question is what would/should BA be responsible to you for if indeed you have suffered loss? The answer to that is probably not at all clear.

    in reply to: BA Data Theft

    esselle
    Participant

    A350 quieter and generally feels a bit more spacious due to overheads etc, but no discernible difference in seat/IFE/service against 773


    esselle
    Participant

    Flew in F on BA from HKG some years ago. Checked bag in at HKG. Picked up bag from carousel at LHR and went home.

    Trying to open bag at home, it became clear combination lock had been picked. Once I managed to get bag open, it was clear that many items (Hermes ties, Charvet shirts, Lobb shoes etc) had been taken.

    BA stonewalled saying the bag (passes through many different hands on the way back from HKG to LHR) and thus they were not responsible.

    Eventually my employer’s insurance coughed, but the BA response then was lamentable.


    esselle
    Participant

    I haven’t flown SQ in F for quite some years, but it was one of my most memorable F experiences. EK is a bit “bling” in my view. EY F is very good, but I haven’t flown in the most recent incarnation of it. Can’t comment on LH.


    esselle
    Participant

    ChristopheL

    I was talking about ADP/Schiphol from years ago.

    Today I sit on a JV board with ADP (Paris Aeroports as they are now) and one of their large restaurant partners. Very talented people.

    But remember that 10 years ago CDG was rated the worst major hub airport in Europe with the worst toilets!!

    On top of being badly perceived for customer service, signeage, connectivity etc etc

    They are improving rapidly under their new CEO, de Rommanett


    esselle
    Participant

    Sorry, little sympathy here. I think they assume that if you are in the lounge, you’ve probably done enough flying to have worked it out.

    By the way, BAA haven’t existed for many years.


    esselle
    Participant

    Also interesting to note that a commercial alliance was struck between Schiphol Group and ADP about 10 years ago to “share” retailing know-how.

    The Dutch conclusion was that the French had no clue about retail strategy in their airports. The French simply ignored everything the Dutch said to them.


    esselle
    Participant

    I haven’t flown Etihad for ages and have no plans to in the future (nothing wrong with the airline, just not in my travel plans). They sent me a mail saying x miles where about to expire, with a link to their shopping pages.

    I bought my wife a few snazzy bits and bobs.

    I was quite impressed with their approach.

Viewing 15 posts - 1 through 15 (of 1,709 total)
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