capetonianm

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  • capetonianm
    Participant

    They offered me a (miserable) choice of wines on a flight to CPT. I asked for a South African one and then asked to see the bottle. Thought, ‘that’s not one I’ve heard of’, looked more closely at the bottle, and saw it was marked ‘SA’, as in South Australia. The young fellow said : “Oh well it’s pretty much the same thing, isn’t it.”

    I said : “No it’s not, but don’t worry, I’ll drink it anyway.”


    capetonianm
    Participant

    What’s the saying about lies, damned lies, and statistics?

    There are too many variables for statistics to be meaningful for most of us as the statistical sample is too small. If one were flying 2 sectors every day for a year on airline ‘X’ then its statistics vs. airline ‘Y’ might be meaningful.

    Egyptair might have a good record on paper, as its one FATAC in the last 10 years might be due to an external cause, but having done some work for Egyptair in my past, their management culture and respect for procedures is so poor that I would not even consider them as an option.

    As someone has said, given the huge number of sectors operated and pax carried, Ryanair probably has one of the best safety records of any carrier, but I feel that the pressure of short turnrounds and costcutting is such that the factors that might contribute to an accident are significant.

    It’s fate, it’s holes in the cheese lining up. Driving 10 miles is probably statistically more likely to involve one in an accident than flying round the world on a dodgy airline.


    capetonianm
    Participant

    If passengers are travelling together but on separate bookings, they can phone up and ask for the bookings to be ‘TCP’-ed, which will add a codeword to the bookings so the seating computer will allocate seats together.

    A TCP is an OSI (Other Supplementary Information / To Complete Party message) to the airline and takes a format for example, if it were on Fred Smith’s booking and he is travelling with his wife Mary and her booking reference is ABC123:
    OSI BA TCP2 1SMITH/MARY MRS RECLOC ABC123

    A different matter is SSRs which are Special Service Requests, typically meal requests such as VGML, which go out with an input request code and should be replied to by the airline with an output code such as KK for ‘confirming’, UC for ‘unable to confirm’ etc. Seat Requests (STRQ) are also SSRs.

    An OSI TCP simply cross references the bookings but does not in any way imply that adjacent seats will be allocated, as others have stated that is a result of the status levels. Each airline can programme its own parameters into the Altea Fly (Flight Management) system, but the likelihood of them doing so to deliberately split up pax travelling together is slim to negligible. As FDOS says : ” that is an outcome of policy driven seat allocation.”

    This has the outcome that on the rare occasions when my wife and I travel together on BA, an airline she likes as much as I dislike, we rarely get seats together due to her higher status.


    capetonianm
    Participant

    I can think of people for whom I would want to buy a sign that said :
    “EXIT ONLY. NO RETURN.”


    capetonianm
    Participant

    I tend to go on my personal prejudices, and thus would consider most African airlines unsafe (possibly SAA being an exception). I would trust most European airlines, even the lousy ones, to be safe.

    There’s also the angle that a single sector flight on a less safe airline is, overall, safer than a multi-sector on a safer airline.


    capetonianm
    Participant

    I wonder if he was wearing a bullet proof vest, and I bet he didn’t dare eat anything prepared by BA staff.


    capetonianm
    Participant

    Trying to escalate something with robotic call centres is banging your head against a brick wall. I have achieved some limited success with :

    “I would like to speak to a supervisor so as not to waste my time and yours.”

    “May I help you Sir by knowing what is the problem?”

    “Why do you think you will be able to help when none of the other ‘x’ people I’ve spoken to can help and keep promising that someone will call me back and they don’t.”

    “I will do my best to reoslve your problem today Sir.”

    “It’s not my problem, it’s your company’s problem, and your colleagues have promised to do their best and achieved nothing ………”


    capetonianm
    Participant

    Tom : I hope you will post the outcome of this.


    capetonianm
    Participant

    This chap must have been bored. I wasn’t bored enough to listen to it for more than a few minutes, during which time he must have (justifiably) called them scumbags 15 times. He could have condensed the whole thing into 5 minutes and his point succinctly.


    capetonianm
    Participant

    The airline cannot reasonably expect someone, given only a few hours notice, to bring their flight forward by 7 hours.

    They are unable in this case to offer a reasonable alternative, and accordingly the passenger will arrive at destination late enough to claim EU261.

    Unable to check in online is as stated, not quite the same as denied boarding but it’s a grey area. As FDOS says, she should go to the airport tonight where she will either be denied boarding and thus able to claim unless the airline can reroute her to get to MNL within 4 hours of original ETA, or accepted for the flights booked in which case apart from the aggravation, there will have been no loss or inconvenience.

    I see an interesting fight in the making. EK ride roughshod over passenger rights and EU rules, I’d love to see them lose now that there is a new ruling.


    capetonianm
    Participant

    For what it’s worth, that flight has now opened up and is showing more availability on the DXB MNL

    ** EK – EMIRATES ** 0 SA 14APR 1400
    21 EK 018 F1 A1 J1 C0 IC MAN DXB 1400 0015+1 0 388
    OC PC Y1 E1 R1 W1 M1 BC UC KC HC
    QC LC TC VC GC XC
    EK 332 J1 C0 IC OC PC DXB MNL 0335+1 1615+1 0 77W
    Y1 E1 R1 W1 M1 BC UC KC HC QC LC


    capetonianm
    Participant

    Sorry, hadn’t read it properly, however, my original statement that I think they’re lying to you is still valid. There is nothing to indicate that EK332/15APR is not operating.

    They are showing availability through to MNL
    1EKANMANMNL
    ** EK – EMIRATES ** 0 SA 14APR 1156
    21 EK 018 F1 A1 J1 C0 IC MAN DXB 1400 0015+1 0 388
    OC PC Y0 E0 R0 W0 M0 BC UC KC HC
    QC LC TC VC GC XC
    EK 332 J1 C0 IC OC PC DXB MNL 0335+1 1615+1 0 77W
    Y0 E0 R0 W0 M0 BC UC KC HC QC LC
    TC VC GC XC

    EK332 is almost certainly overbooked.

    EK 018 J 14APR 6 MANDXB HK1 1 1400 0015+1 388 E 0 M
    EK 332 J 15APR 7 DXBMNL HK1 3 0335 1615 77W E 0 M


    capetonianm
    Participant

    I think they’re lying to you. This is the information direct from their own system.

    1EKAD14APRMANDXB2115
    ** EK – EMIRATES ** 0 SA 14APR 2115
    21 EK 022 F0 A0 J0 C0 I0 MAN DXB 1000 2000 0 388
    O0 P0 Y0 E0 R0 W0 M0 B0 U0 K0 H0
    Q0 L0 T0 V0 G0 X0
    22 EK 018 F4 A4 J4 C0 IC MAN DXB 1400 0015+1 0 388
    OC PC Y9 E9 R9 W9 M9 B9 U9 K9 H9
    Q9 L9 TC VC GC XC
    23 EK 020 J4 C0 IC OC PC MAN DXB 2115 0725+1 0 388
    Y9 E9 R9 W9 M9 B9 U9 K9 H9 Q9 L9
    TC VC GC XC

    ** EK – EMIRATES **
    FLIGHT NR DATE BOOKING CLASSES
    EK 020 14APR18 SA J Y C I O P E R W M B U K H
    Q L T V X

    ROUTING TML TIME DC EQU EQO COC CAC ETI OFD
    1 MAN A *** **** 388 EK EK EK YES
    D 1 2115 MEAL F-/ J-DR Y-DR
    INFLIGHT SERVICE 2 4 5 7 9

    2 DXB A 3 0725 1
    D *** ****

    CLASSES CLOSED
    **
    F MANDXB
    Z MANDXB
    A MANDXB

    MEAL INFORMATION

    D DINNER
    R REFRESHMENTS – COMPLIMENTARY

    INFLIGHT SERVICE INFORMATION

    2 TELEPHONE
    4 AUDIO PROGRAMMING
    5 LIVE TV
    7 DUTY FREE SALES
    9 NON-SMOKING

    Nothing to indicate that it’s not operating. I would suggest you check later on FR24, which as yet doesn’t show the outbound as having taken off. Check the MAN arrival/departure boards, collate the evidence, and nail the bastards for EU261.

    Update : Their own system now shows that 019 has departed (left the gate) and FR shows it as taxiing out.
    ** EK – EMIRATES **

    DXB ATD 1436 MAN ETA 1927


    capetonianm
    Participant

    Willie Walsh once said at a travel trade conference :
    “If the general public can understand airline pricing, we’ve got it all wrong.”
    I worked in revenue management, and I don’t understand a lot of it, and it certainly doesn’t make sense to the public.


    capetonianm
    Participant

    Seeing as you asked :

    At the end of the tax year, the Tax Office sent an inspector to audit the books of a synagogue. While he was checking the books he turned to the Rabbi and said: “I notice you buy a lot of candles. What do you do with the candle drippings?” “Good question”, noted the Rabbi. “We save them up and send them back to the candle makers, and every now and then they send us a free box of candles.”

    “Oh”, replied the auditor, somewhat disappointed that his unusual question had a practical answer.

    But on he went, in his obnoxious way: “What about all these biscuit purchases? What do you do with the crumbs?” “Ah, yes”, replied the Rabbi, realising that the inspector was trying to trap him with an unanswerable question. “We collect them and send them back to the manufacturers, and every now and then they send a free box of holy biscuits.”

    “I see!” replied the auditor, thinking hard about how he could fluster the know-it-all Rabbi. “Well, Rabbi”, he went on, “What do you do with all the leftover foreskins from the circumcisions you perform?”

    “Here, too, we do not waste”, answered the Rabbi. “What we do is save up all the foreskins and send them to the Tax Office, and about once a year they send us a complete prick.”

Viewing 15 posts - 1 through 15 (of 1,399 total)
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