Forum Replies Created
I’ve generally used BA holidays for, well, holidays, but yes, they are good value. As long as the hotel doesn’t charge you twice, of course…2 Aug 2018
Berni Inns (note spelling). And a bottle of Hungarian Bull’s Blood for total luxury.
(After writing that, I Googled Egri Bikaver (Bull’s Bloody) because I remember liking it. Blimey, it’s still around and is definitely not cheap.)3 Jul 2018
Well, it’s all over now.
In the past, I have found that copying two or more other people into something is a decent move, because nobody wants to be the one who ignored it if it later blows up into something embarrassing.3 Jul 2018
Some people operate on tight cash flows, and a thousand pounds or so incorrectly retained on a credit card can cause serious inconvenience, potentially going over the card limit and blocking its usage, and incurring costs if interest is accrued.
Fortunately, I have a high enough credit limit for that not to be an issue, and the sum involved was £600 so not a serious financial worry (for me, anyway, though I can certainly see it would be for some).
What really, really pissed me off was the Marriott’s inability to refund swiftly.2 Jul 2018
I imagine the crux of the problem is neither Marriott or BA, but a local issue of a Costa Rica hotel, processing a refund.
You are spot on. It seems they cocked up the refund, and had to start again from scratch, but even so, why it took an entire month to sort out is beyond me.
I strongly suspect that I was not the only poor sod in the same boat.
Anyway, the money is back in my CC account, BA has said it’s chucking another £150 in ex-gratia, and Marriott has chucked in 25,000 points though, to be frank, I’d rather not have had the hassle in the first place than the hassle and the compensation.2 Jul 2018
BA Gold card 0800 number goes through to Didsbury Manchester. If you ask for Gold Card Customer Relations then they connect you to Newcastle.
Thanks for that. Letter sent to Cruz, for all the good it will do, but the Times’ Travel Doctor, Julia Brookes, is on the case. I contacted the hotel and they said I would be reimbursed ‘as soon as possible’ but they’ve been singing that song for three weeks now.
I simply can’t believe that a major airline and a major hotel chain can, between them, screw things up so badly. I mean, people make mistakes, and in a case like this, it’s a simple matter of re-crediting a card. But no, a month has gone by and no refund although both agree that there should be.27 Jun 2018
great customer service and good product, all went bust. Monarch
Monarch? Monarch? Er, no.27 Jun 2018
Hm. Well, I’m a Gold Card holder and I don’t think I’m dealing with India. Very English voices on the phone.
Latest news: The Marriott has said that it has made the credit card refund. Amex says they haven’t.26 Jun 2018
Would you be brave enough to drape an old CP Air /TCA/ BOAC or 70’s BA flight bag over your shoulder as you traipse through the airport ?
I do, yes (BOAC flight bag). BA cabin crew, especially the, er, more mature members, absolutely adore it. I reckon I could have sold it several times.15 Jun 2018
don’t worry, they (UK) are allowed to have two, let him through
We are indeed. Little Bruvver had two when he was visiting dodgy countries that had a habit of claiming your visa was invalid and that a ‘fine’ would be needed to smooth the way.
Some guy tried this on him in Azerbaijan, and refused to return the passport. LB just shrugged and walked away. Cue look of astonishment on scammer’s face.in reply to: Second Passport advice needed please15 Jun 2018