Forum Replies Created
Thanks for that. The problems I’ve experienced in the past have generally been down to a lack of replacement aircraft if one goes tech. Last time, I took the precaution of booking a one-way BA flight back from Geneva, on Avios. It was a wise move, as Norwegian’s flight was delayed by about eight hours.
I’ve done exactly the same this time: booked a one-way flight back from Lyon. 4,000 Avios and £17.50 makes it cheap insurance, especially as (being a Gold Card holder) I can get my skis carried for free.
And thanks all. Nice to be reassured. I hope it’s all AOK.
I wonder why I’m not being notified of the replies (here and in other threads)? Mr Otley? Any idea?in reply to: Aer Lingus pulls out of charter market11 Oct 2018
It has just occurred to me that someone might have thought that ‘niggardly’ is a pejorative term for black persons!
I have used ‘niggardly’ in meetings, on occasion, and the frozen faces are wondrous to behold.
Nothing compared to careful use of the word ‘ligger’, though. That’s a dying term now, mostly used by ageing journalists, like me. It means ‘freeloader’: in hackery terms, somebody who’ll go to the opening of an envelope if here’s free food and drink. Actually, Charlie Peattie, who draws the ‘Celeb’ cartoon in Private Eye, signs himself off as ‘Ligger’ on that strip.
Anyway, the phrase ‘the ligger in the food pile’, used correctly and at the right time, is marvellous, if you want to irritate the usual right-on bleeding hearts.in reply to: Downgraded….£30 compensation!11 Oct 2018
Mrs ToH is one of those affected and is unimpressed. She’s notified Lloyds (Avios credit cards: how ironic?). Lloyds says they’ll notify her if they think there’s any unusual activity on her account.
So, SOP with no extra vigilance?in reply to: BA Data Theft7 Sep 2018
I’ve flown both. I really like Finnair and they’ve been good when there was a delay on the departing LHR flight and I missed my connection at HEL. I have heard, and it’s only anecdotally, that Qatar isn’t always as accommodating.
Finnair’s new A350s are great. So’s their cabin service. I’d say Qatar’s food is a bit better, and their IFE certainly is, but for a grand saving, I’d go Finnair.in reply to: Finnair or Qatar23 Aug 2018
Confession time: I damn nearly made the same mistake while chatting with a friend in a lounge. Noticed just in time, and we were the last two people to board.
So sympathies, Martyn: it’s quite easily done but yes, you have to berate yourself for being a silly b.23 Aug 2018
I’ve generally used BA holidays for, well, holidays, but yes, they are good value. As long as the hotel doesn’t charge you twice, of course…2 Aug 2018
Berni Inns (note spelling). And a bottle of Hungarian Bull’s Blood for total luxury.
(After writing that, I Googled Egri Bikaver (Bull’s Bloody) because I remember liking it. Blimey, it’s still around and is definitely not cheap.)3 Jul 2018
Well, it’s all over now.
In the past, I have found that copying two or more other people into something is a decent move, because nobody wants to be the one who ignored it if it later blows up into something embarrassing.3 Jul 2018
Some people operate on tight cash flows, and a thousand pounds or so incorrectly retained on a credit card can cause serious inconvenience, potentially going over the card limit and blocking its usage, and incurring costs if interest is accrued.
Fortunately, I have a high enough credit limit for that not to be an issue, and the sum involved was £600 so not a serious financial worry (for me, anyway, though I can certainly see it would be for some).
What really, really pissed me off was the Marriott’s inability to refund swiftly.2 Jul 2018
I imagine the crux of the problem is neither Marriott or BA, but a local issue of a Costa Rica hotel, processing a refund.
You are spot on. It seems they cocked up the refund, and had to start again from scratch, but even so, why it took an entire month to sort out is beyond me.
I strongly suspect that I was not the only poor sod in the same boat.
Anyway, the money is back in my CC account, BA has said it’s chucking another £150 in ex-gratia, and Marriott has chucked in 25,000 points though, to be frank, I’d rather not have had the hassle in the first place than the hassle and the compensation.2 Jul 2018
BA Gold card 0800 number goes through to Didsbury Manchester. If you ask for Gold Card Customer Relations then they connect you to Newcastle.
Thanks for that. Letter sent to Cruz, for all the good it will do, but the Times’ Travel Doctor, Julia Brookes, is on the case. I contacted the hotel and they said I would be reimbursed ‘as soon as possible’ but they’ve been singing that song for three weeks now.
I simply can’t believe that a major airline and a major hotel chain can, between them, screw things up so badly. I mean, people make mistakes, and in a case like this, it’s a simple matter of re-crediting a card. But no, a month has gone by and no refund although both agree that there should be.27 Jun 2018
great customer service and good product, all went bust. Monarch
Monarch? Monarch? Er, no.27 Jun 2018
Hm. Well, I’m a Gold Card holder and I don’t think I’m dealing with India. Very English voices on the phone.
Latest news: The Marriott has said that it has made the credit card refund. Amex says they haven’t.26 Jun 2018