Forum Replies Created
21 Oct 2018
While this behavior is not a candidate for the most disgusting … it is a very clear indication of a lower class individual. Quite pathetic. Reminds me why I don’t fly in coach, ever.
Some of the worst behaviour I’ve witnessed has been in premium cabins, when I travel economy, the peeps are normally polite and respectful.in reply to: Discarded flight socks, and other behaviour..21 Oct 2018
LP, no it doesn’t work that way.
Under EC261 if a flight is cancelled, Article 1 (Cancellation) states
In case of cancellation of a flight, the passengers concerned shall:
(a) be offered assistance by the operating air carrier in accordance with Article 8
Article 8 states
Right to reimbursement or re-routing
1. Where reference is made to this Article, passengers shall be offered the choice between:
(a) – reimbursement within seven days, by the means provided for in Article 7(3), of the full cost of the ticket at the price at which it was bought, for the part or parts of the journey not made, and for the part or parts already made if the flight is no longer serving any purpose in relation to the passenger’s original travel plan, together with, when relevant,
– a return flight to the first point of departure, at the earliest opportunity;
(b) re-routing, under comparable transport conditions, to their final destination at the earliest opportunity;
So nevereconomy is legally entitled to be given an ‘F’ flight.
This has not happened, so IMHO (and assuming the flight is 3,500km or longer), BA must pay
– 600€ for cancellation
– any care costs
– As the replacement flight was in J, not F, it is a downgrade and thus 75% of the fare for that segment (less taxes)
There is no pressure on the OP to accept a flight under inferior transport conditions.
Please remember that I am not a lawyer and this is just a layman’s opinion.in reply to: what should I expect ?19 Oct 2018
I am not a lawyer, so bear that in mind, but
1 – there is no compensation for weather delays, as they are considered ‘extraordinary circumstances’, but you should be re-routed FOC or be given a full refund of the fare paid
2 – if your flight is cancelled, for whatever reason, the airline is responsible for providing care, including overnight accommodation if required, transport to/from the accommodation and meals (plus two phone calls or, messages)
You should go back to easyJet and inform them that you expect your care costs to be refunded and give them 14 days to reply.
I would also look at EC261 – https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32004R0261&from=en
In particular consider articles 5, 8 and 9.
I am very surprised they turned down your application for care, as it is a slam dunk, since there is no extraordinary circumstance let out for care.19 Oct 2018
Another US route, twice weekly, isn’t going to help UK businesses building new markets post Brexit.
Just wait until AA decide there’s more profit in competing, than running a JV (or the competition authorities do it, for them).
Meanwhile, if you wish to go to emerging markets in Africa…..in reply to: BA – new USA route.19 Oct 2018
On the Manchester Railway Station, see my thoughts below….written a few months ago, definitely relevant to the above comments
To be fair to Manchester, the situation would be exactly the same, anywhere else, if a passenger bought a ticket restricted to one company and tried to use it on another one; I travelled from Lancaster to Euston yesterday and the train manager kept announcing that tickets endorsed NW London Railway were not valid on Virgin.
Certainly the same applies at Gatwick, try using a Southern only ticket on The Gatwick Express, for example.
This is a fault of the over complex rail setup in the UK, nothing to do with an airport.
1 user thanked author for this post.in reply to: When It All Goes Right16 Oct 2018
That’s nothing, look at what the Belgium Airforce did…..
1 user thanked author for this post.in reply to: Air India – Health & Safety on board?15 Oct 2018
I am travelling F in March to LAS from T3 (only Bronze status). From this and other topics, would I be right in saying that it is best to skip the F lounge there, and try another lounge? Would I get access on a non status Exec Club card, or would the BA F ticket be enough to get me in? If so, which would people recommend, above the BA lounge?
If I were you, I’d visit the Cathay Pacific F lounge – it has a private fine dining room and is generally refined.
By comparison, the BA F lounge is like school dinners 😉in reply to: The slow demise of LHR T5 First lounge14 Oct 2018
Interesting – that breach is pre GDPR, so the penalties could be much higher, now.
In this modern world, USB memory sticks are a nightmare – I have locked down (physically and by software) all the external storage ports on my laptop, including the USB ports and the SD card port.
All it takes is for someone to slip an infected device in and …..
The Heathrow episode shows that people disregard security policies, so locking them out (including colleagues) is the only way.
Also, if anyone asks to charge their smartphone from your laptop, beware, don’t do it without something like this
Protect your data.
1 user thanked author for this post.in reply to: BA Data Breach – one month on14 Oct 2018
Would “bluemooner” have been so lucky had he used the train services at MAN’s rail station ?
I ask because there are endless reports of queues as passengers wait to buy tickets. It’s not helped by the fact that there is more than one TOC (train firm) with each having its own pricing.
Now that MAN claims to be a global gateway (many overseas travellers now arriving from the Middle East / Asia / China / Australasia) this is something which must be sorted out.
I wouldn’t say it’s any worse than experienced at LGW, TBH. Also, it is becoming much easier to buy eTickets these days, thus avoiding the queues completely, though I appreciate that may not be easy for foreign visitors who do not know their way around the TOC websites (I buy all my rail tickets via Virgin, which has a easy to use website and app). Again, not everyone knows that one can buy services for nearly any UK train via one TOC site.in reply to: When It All Goes Right13 Oct 2018
at 13:3311 Oct 2018
Chris here from ReboundTAG.
You are comparing apples with carrots here.
Trakdot is an active GPS tracker with batteries and an App. Like all first generation GPS trackers it performs as we would expect a gen 1 device too.
If you own one, I ask you a question, it is this, how accurately can your Trakdot tell you where it is? Who has got it? How do you get in touch with the finder so you can get it back?
With a 3 star rating on Amazon.com this is expected. Its chief competitor Lugloc as well as smart bag manaufacturers had their trackers banned because they were using high power lithium batteries that IATA banned as they risked explosion and causing the plane to crash. Fortunately for Trakdot they use normal batteries, but battery life before it goes flat is reduced.
ReboundTAG on the other hand is completely passive, no batteries, no malfunctioning apps, no complications.
Now here is the secret.
Every ReboundTAG owner has access to our unique Active Search Facility to request our help when their bag goes missing. We can search for their bag from the lost luggage file reference from the airline, the paper tag ID the airline attached to the bag handle or a scan of the RFID, or the QR code or the NFC or the unique written ID written ID printed on each tag. Don’t think I need to go on.
Why does ReboundTAG win every time? Because we have designed simplicity and world class professional service. Contact Trakdot anyway you like and ask them to find your GPS tracker 24/7. What happens, does anything happen? We don’t know.
Contact ReboundTAG as described and you get a follow the sun service 24/7 from real people in real call centres around the globe giving you information and more importantly someone who you can communicate with who knows how to track down your bag all over the globe.
Here is a comment from a Canadian customer and an American couple we helped this weekend:
How would I rate you? Tops. 5. The key to start with, was the prompt reply.
This was extremely stressful – not a bag full of Hawaiian shirts but a bag of suits, dress shirts, casual clothes – everything he owns to make this move.
Cannot imagine replacement cost let alone coming up with the time and effort re shopping.
Hearing back by email and then reaching you by phone – not some phone system with overseas operators, added to the feeling we would be looked after.
Someone is on it, cares to help, so trust, faith in the product and the system behind it.
But will continue to use and recommend the reboundTag.
Tim & I wold love to thank everyone involved with locating and delivering our luggage with a special thanks to Minja
Tim Crowley & Debbie Dutton
Draft Beer Services Inc.
Hope this helps
All of that may be true, buy your company does not even publish password construction rules for tag registration or give meaningful feedback when the strong password entered does not validate.
That’s what I call basic stuff.
So I would fix your own house, before criticising others.in reply to: ReboundTag11 Oct 2018
Just to put things into perspective, a contributor on Flyertalk recently received 100,000 avios for problems on 4 flights.
But the people who had their personal details taken do not even get a personal written letter of apology from the CEO, when BA had a legal duty to protect that personal data.
1 user thanked author for this post.in reply to: BA Data Breach – one month on11 Oct 2018