CathayLoyalist2Back to Forum
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It´s not just airlines it is society, where people in general seem to be so easily offended on trivial issues because the PC brigade pander to them. Common sense is rarely commonly applied. I have found, as I think we all have, however strongly you feel to rebuff a complete jerk aggressively, smile sweetly and count to ten!in reply to: Are airlines too sensitive?12 Apr 2018
As a very frequent and top tier flyer the essence of any loyalty scheme is obviously the ability to get said loyalty rewarded.
The availability has been shrinking primarily, I would suggest, with the expansion of the alliances with an increased number of FF´s of all member airlines vying for seats.
I seem to recall in the good old/earlier days booking a redemption seat was relatively easier when it was your “mother airline”. With CX when the website showed no availability a call to the Marco Polo Club would get a redemption seat so I saw first hand that my loyalty was rewarded hence I have been with CX since 1994!. I ask the question – do the airline systems recognise a top tier flyer when they go online and show seats are available or is it first come first served regardless.
All that said air miles , avios or whatever is not the complete picture. It is the entire experience and the feeling that the provider is making effort to help with a request and not simply say “the computer days no”.in reply to: Big changes coming at Avios?12 Apr 2018
My wife has just returned from a trip to see our daughter in Singapore. She flew BA Business ex-Europe to LHR and then onto SIN and back. Why BA? Well one of those ” you just couldn´t ignore” bus fares (GBP 1787) the topic on another thread. She said the staff were friendly, helpful and delightul – a throw back to the 50´s, The seat was fine helped on both long haul sectors she had window seats with aisle access without having to climb over anyone. She preferred the A380 over the B777. Only let down ,one of her two bags didn´t make the connection at LHR.in reply to: BA at its finest6 Apr 2018
HOT OFF THE PRESS . BA to buy Air France. BA Alex Cruz said ” We are a perfect match in every respect”!!1 Apr 2018
I have found the notifications very helpful as my wife is flying to and from LHR through French airspace from Spain to Singapore and fortunately her return trip late next week will not be impacted. Had it been we would have had time to make alternative arrangements30 Mar 2018
I stand to be corrected but in the past I recall , not me but colleagues, were penalised on points awards because the booking was through an OTA in this case Expedia. It was a while ago but it adds to your variablesin reply to: Earning Avios / Tier Points technical question14 Mar 2018