US Airways product integration into American Airlines

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This topic contains 5 replies, has 4 voices, and was last updated by  IanFromHKG 9 Jun 2015
at 14:39
.

Viewing 6 posts - 1 through 6 (of 6 total)

  • Anonymous

    dutchyankee
    Participant

    Does anyone know that now with their single operating certificate, if the former USAir operated flights from LHR (and I guess from all other parts of the world) will now have a unified service standard, meaning adopting the AA menu and wine list for example. It would make sense to simplify their catering I imagine.

    I ask as I will be flying AA Business from LHR to CLT (USAir route) in late July and am hoping they with have the AA wine list on board as those on USAir are appalling. Likewise, I am hoping to be able to preorder our main courses as you can do on AA.


    Senator
    Participant

    dutchyankee, the US Airways (re-branded from USAir) hardware will be the same for a while. I agree that the US Airways on-board service leaves a lot to be desired. I flew FCO-CLT and PHL-FCO last year and it was not particularly impressive.

    I looked the the AA.com website and they do redirect to Usairways.com. Here is the latest (uninspiring) wine-list:

    http://www.usairways.com/en-US/traveltools/intheair/foodandbeverages/wine.html

    It seems like the full US experience still..

    http://www.usairways.com/en-US/traveltools/intheair/businessfirst/business.html


    dutchyankee
    Participant

    Thanks Senator, this is what I was expecting as well, unfortunately. I am on a A330-300, so at least flat beds, but the on board service is what lacks so much compared to AA. I had the option to fly from BRU as well, but then it would have been on the 757 to PHL and when I saw those seats I opted to connect via LHR instead.

    I’ll let you know if its any better in July.


    JeanKL71
    Participant

    My recent (perhaps comparable) experience from Paris: had PAR-JFK-PIT ticket, AA business. Got a call 3 hours before departure that the AA flight was going to be several hours delayed, hence got re-routed to CLT, on USAirways. The plane however was an AA 333, with regular AA service! So you never know really… This ended up being a good re-routing, as the connection at CLT is so much smoother than at JFK.


    IanFromHKG
    Participant

    Actually, it was a (formerly) US Airways plane painted in AA colours: http://worldairlinenews.com/2014/09/22/us-airways-puts-its-first-american-branded-airbus-a330-into-revenue-service/

    If you look at the AA.com website, they don’t list A330s in their fleet: http://www.aa.com/i18n/aboutUs/ourPlanes/ourPlanes.jsp?anchorEvent=false&from=Nav

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