[DerekVH]

I have today received an email with a very attractive offer to renew my subscription. When I get to the UPDATE DETAILS page there is no option to place the order (nor does it allow me to update my details). I have tried on both Google Chrome and Edge.

1 user thanked author for this post.

Tom Otley

[JamieHalling1]

Please contact [email protected] and we’ll ensure this is investigated and fixed urgently for you.

Many thanks,

Business Traveller subscriptions.

2 users thanked author for this post.

DerekVH, Tom Otley

[Tom Otley]

Sorry for the trouble DerekVH and thank you for your support.
Tom

[DerekVH]

Have now sent 2 emails with no response – any ideas?

[Tom Otley]

And no one has answered? We deal with these things in hours normally.
I’ll email you directly to find out what’s happening.

[JamieHalling1]

Hi Derek, it seems we are having some difficulties with that email address. I have private messaged you.

Many thanks,

Jamie

1 user thanked author for this post.

DerekVH

[Jules61]

Hi Jamie,

I seem to be having a similar problem…

Thanks.

Julian

[JamieHalling1]

Hi Jules61,

I am sorry to hear you have experienced problems with your subscription as well.

I have direct messaged you.

Many thanks,

Jamie

[DerekVH]

All resolved most efficiently.

[Author]

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