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It was hot on the plane, no AC, no ice for the drinks. NO inflight entertainment and no duty free shopping.
Some restrooms were locked strictly for flight attendants use.
The flight from Moscow was even worse. The check-in line was insane, since it was the check in line for all the passengers flying to the USA (LA, NYC, and Miami). Also, the flight was delayed about 3 hr. The airline didn't bother communicating this information to the passengers.
Flight back to LA was full and it was very hot during the whole flight.
Russian Airlines know nothing about decent service and do not provide any comfort for their passengers.
The ticket is cheaper than other airlines but you have to be prepare to suffer.
Transaero is currently in financial difficulties because fewer Russians can now afford to travel overseas.
The Russian government is now providing funding.
Article from atwonline.com (Paywall applies).