TIPPING/SERVICE CHARGE – why a % and not fixed – should they be capped??

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This topic contains 15 replies, has 9 voices, and was last updated by  SwissExPat 1 Nov 2017
at 13:39
.

Viewing 16 post (of 16 total)

  • SwissExPat
    Participant

    @ K1, I certainly have no qualms with reducing or eliminating a 15-20% tip if the service level is poor especially when in the USA. However, the reduction would never just be a payment of a smaller amount, it would always be with a comment on what had gone wrong. Usually I would have already made a comment during the meal service so it would never be a surprise. I believe that you should always give a company or a server a chance to rescue the situation.

Viewing 16 post (of 16 total)
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