Thai Airways
Back to Forum- This topic has 4 replies, 4 voices, and was last updated 22 Jun 2019
at 07:09 by Ahmad.
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RemoParticipantI travel quite often from CDG to SIN via BKK.
First Class CDG-BKK, Business Class BKK-SIN and viceversa.
If I am in transit in BKK, I am greeted at gate and then directed to First Class lounge with electric cart before my fligh to Singapore in Business.Sometimes, I make stopover in Bangkok and when I check-in for Singapore I use the Business Class counter. Several time I asked if I can use the First Class lounge but always I received a hard NO, you can’t because your ticket is in Business.
I tried to explain that the price of ticket with stopover in Bangkok is about 200 Euro higher that the one with just transit at BKK without success.
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20 Jun 2019
at 14:45
DerekVHParticipantI think you will find this standard with most airlines. Lounge access it based on class of travel regardless what you paid for the ticket. Being in transit allows F lounge access as an arriving passenger in F, but a stopover obviously voids this access.
20 Jun 2019
at 14:56
MartynSinclairParticipant“Several time I asked if I can use the First Class lounge but always I received a hard NO, you can’t because your ticket is in Business.”
seems a perfectly reasonable answer from Thai…
21 Jun 2019
at 00:14
AhmadParticipantHave you tried checking in at the First counter at BKK they may be more accommodating. I have never been in your situation at BKK but would try my luck if I needed to. At most other places with such a ticket I always use the First Class check in counter and am routinely given First lounge access. Lately however many airlines are changing their policy due to ‘rationalisation’ which is simply a euphemism for miserliness!
22 Jun 2019
at 07:09 -
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