Text Virgin Altantic
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I mentioned this in another thread but thought it could be useful to highlight separately.
Virgin Atlantic customer services can be contacted a variety of ways and now including by text.
It’s a great, simple, free service – seems to work like the web chat boxes you get.
The UK number is 07481339184
The US number is 97634
They’ve answered a fair variety of questions from me already, both general & specific to my booking.