[SimonS1]

It was a Thursday and…BA systems went pear shaped.

https://news.sky.com/story/british-airways-cancels-dozens-of-heathrow-flights-after-technical-issue-12889530

1 user thanked author for this post.

FDOS

[GivingupBA]

Wow. What a huge surprise. I never ever expected another IT problem at BA.

Meanwhile in other news, the rumours that BA outsourced all of their IT work earlier this year to a bunch of primary school kids are entirely untrue.

2 users thanked author for this post.

FDOS, anyonebutBAirways

[FDOS]

With the exception of corporate travellers bound by policy, anyone else using BA (where there is a choice) should be asking themselves if they feel lucky (punk).

4 users thanked author for this post.

pdwtrip, fqtvgla, GivingupBA, Mark

[AlanOrton1]

On a very lighthearted note, their inept IT systems can sometimes work in your favour.
Booked a Prem Econ ticket and wanted to use Avios to upgrade to J. Ability to do this on their website wasn’t there (poor in itself).
Called them, all handled efficiently until it came to payment.
Payment system was down, was advised the booking had been updated and they’d call me back to take payment.
No call ever received! Avios deducted, no payment taken and ended up with TP as if the journey was in J.

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fqtvgla, GivingupBA

[nevereconomy]

Would love to know what went wrong that caused “staff to be in the wrong place” as reported on BBC. Amazing that one of the very first industries to widely use
the technology should be so bad at it…

1 user thanked author for this post.

fqtvgla

[CathayLoyalist2]

….and yet again nothing from the CEO. 90 flights cancelled yesterday with 16,000 passengers effected and it appears to be going the same way today !!

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fqtvgla

[Author]

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