T 5 Baggage Problems

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  • Anonymous


    Looking at the BA website it suggests that there are still problems at T5 with getting hold bags onto the plane.
    Anyone know if things are any better?
    Off to HKG tomorrow with lots of hold luggage for business – hand baggage not an option!


    The advice I would give you is to ask for definitive answers at check in

    “will my bags be on the same flight” and see how much confidence you get in the answer.

    Secondly, when you board, ask the gate agent to check if your bags have been loaded. She is able to check against your bag receipts and if you stand in view of the screen, you will see the answer.

    If all your bags have not been loaded, then you have an opportunity for an interesting conversation with the gate agent… Please let us know how you get on.

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