Request for updated opinions on NorwegianBack to Forum
I would welcome views on flying Norwegian. I am travelling to Bergen (from London) and they are the only carrier offering direct flights. I have flown on them once, but quite a time ago (I thought it then somewhere between EasyJet and Ryanair), and I would appreciate views on their recent reliability and service. I will be taking both cabin and hold luggage.
Thank you10 Sep 2019
I have only flown with them twice, both short haul. The comfort and service on board were good. The ground handling at Gatwick was appalling with one of the rudest and most obstructive checkin employees I’ve ever encountered. After that I would not fly with them again.
If you are going to buy a ticket on them I would suggest paying with a credit card so that you have protection in case they cease service which I think is likely within the foreseeable future.10 Sep 2019
In June I flew Norwegian Paris-Los Angeles-Paris. Their Business Class (or whatever they call it) was excellent value. Friendly Irish cabin staff. No flat bed, but the seat recline was comfortable enough. Poor food, so I recommend having a good meal at the airport before boarding. But considering the reasonable fare, I don’t think there is any better option for economical long-haul flying.
1 user thanked author for this post.10 Sep 2019
I have flown Norwegian short haul several times recently and a lot in past years, I have always found the experience a positive one, the crew seem genuinely happy to help, I always aim for an exit row seat, during boarding one crew member stands mid cabin protecting the over head bins above the two exit rows, this is a really nice touch considering you cant place any items under the seat in front when in these rows, so having space saved for you is great attention to detail.
Another positive is the seats, they are comfortable and very well designed with the magazine rack up high at head height, whilst leaving the option to store a water bottle etc in a small pouch at knee height.
Finally the Wifi, the basic and free wifi works well if you only need emails or whatsapp etc…and there is the option to upgrade for a nominal fee.
i have experienced some flights where wifi does not work, so its not a given.
Hope that helps10 Sep 2019
One concern is the volume of B787 Dreamliners (these operate the long-haul routes).
As we have reported these aircraft have suffered RR engine problems with several airlines worldwide.
In the case of Norwegian one one of its B787s suffered engine failure on take off from Rome a few weeks ago.
It now means that, including the above B787, there are no fewer than nine B787s parked at Glasgow Prestwick awaiting repairs.
What this means is that Norwegegian is having to lease aircraft to carry out its long-haul schedule.
And yes that Hi-Fly A380 has been deploted Norwegian operating transatlantic services from mainland Europe.
It originally appeared at LGW last year.11 Sep 2019
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If you are going to buy a ticket on them I would suggest paying with a credit card so that you have protection in case they cease service which I think is likely within the foreseeable future.
Common-sense advice from capetonianm, however I would happily choose to fly with them again. I was very impressed last year and would definitely rate them above EasyJet and nearly on par with the best of the LCC’s …Jet2
1 user thanked author for this post.11 Sep 2019
An analysis of the future of low-cost long haul flights. It could have been condensed into a quarter of the time but it does make some valid points.11 Sep 2019