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This topic contains 4 replies, has 4 voices, and was last updated by  nevereconomy 26 Apr 2018
at 11:39

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  • nevereconomy

    Was BA Gold for more than a dozen years, then Silver for many more. Couple more trips and will be Lifetime Gold. With timing of this years travel only made 560 points. Wrote my polite e-mail giving history and pointing out I have a trip booked just a couple of weeks after my year ends, asking if they would consider extending my Silver status. Very quick reply “No”
    It will be a pleasure, once I get Lifetime, to take my premium travel where it is appreciated.


    That’s the experience of many.. Reaching that lifetime level often coincides with a drop in travel, retirement etc, and what follows is a realisation there are a lot more fish in the sea for one’s (now discretionary) spend.


    Have to say its not a specific BA issue, I know of colleagues who have just missed the threshold for KFEG on SQ and they got the same response from SQ…

    By the same token also not recognised by SQ for going to 200 tier points when its a 100 to maintain Gold, but thats another issue!!


    Sadly nevereconomy, most big corporations can’t implement a common sense customer focussed decision because long ago they abdicated responsibility away …..


    As an update, I did get renewed Silver status when the time came. Apparently in this case minion said no, but computer said yes!!

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