New First Class Wing Unveiling
Back to Forum- This topic has 43 replies, 17 voices, and was last updated 11 May 2017
at 08:15 by openfly.
-
- Author
- Posts
- Skip to last reply Create Topic
-
Tom OtleyKeymasterGood morning,
Tomorrow British Airways will unveil (to the media, at least) the new First Wing
British Airways releases details of new First Wing at Heathrow
It’s an all-day affair, starting at Gatwick to see the new lounges, then flying (yes, flying) to Heathrow, which will give us the chance to see some forthcoming improvements to the Club WOrld onboard product (not the seat) and then touch down at Heathrow to see the new First Class Wing.
There will also be the chance to ask questions of CEO Alex Cruz.
4 Apr 2017
at 08:28
Tom OtleyKeymaster[quote quote=799799]You’re getting a 787 apparently with a 3 hour scheduled flight time!
(I’m in Asia but do say Hi to Anika if you see her.)
[/quote]
I will – though I don’t know what she looks like – she was at ITB as well I think so presumably we were in the same scrum around the QSuite
4 Apr 2017
at 10:30
rfergusonParticipantEsselle I think when we finally DO see a new J class seat it will be adios to F on a majority of aircraft. The new F&B service in J as well as the J class bedding will narrow the gap. It’s only based on my own opinion and general rumour around BA but the general feeling is the A350’s which will replace the 747’s will not have First and as the 777’s become reconfigured to ten abreast in coach many will lose First.
The F amuse bouche is apparently making a come back though 😉
4 Apr 2017
at 10:37
Raffles99ParticipantYes, apparently we don’t have the same pull as The Points Guy who got whisked to the front of the line 🙂
Pic: http://www.headforpoints.com/contact/ (these were courtesy of the free headshot service Qatar was doing at the Business Travel Show this year!)
I never got to thank you for the Krug we had that day either 🙂
4 Apr 2017
at 11:20
Tom OtleyKeymasterNo problem, very welcome. I missed the Business Travel Show because of overhead lines damage on East Midlands Trains. They have already paid compensation. But not in Krug.
rferguson
Rumour is that it is indeed about a new F&B service in business class and well as new J class bedding. I believe this is a quilted underblanket.ANything you;d like to ask AC?
4 Apr 2017
at 12:05
JonathanCohen09ParticipantTom,
Can you please ask him why he thinks it is reasonable to ask a passenger who has paid £860 return to Madrid in Euro Traveller to then pay for something to eat and drink?
That was a fare that ba.com quoted me for peak time flights next week, I of course would never pay that but according to a nice young man at customer relations BA charge what is fair for a ticket and that according to passenger feedback they prefer the POB food and beverage offering to what used to be offered free of charge!
Never mind after 26 years Exec Club membership I have finally given up on BA and will not fly with them again by choice.
Enjoy the 3 hour flying time from LGW to LHR!
Oh, and my trip to Madrid with flights at slightly less convenient times than BA, £146 including seats with legroom on Easyjet.
4 Apr 2017
at 15:47
ScottWilsonParticipantI’d be quite keen to find out how Alex Cruz thinks BA CW hard product can remain competitive up against the latest hard products by Delta and United (and already AA), given it is already behind that of most Asian and ME carriers.
4 Apr 2017
at 16:46
rfergusonParticipantHi Tom,
The question i’d love asked is similar to ScottWilson.
Alex Cruz has expressed a desire to get a new club seat as soon as possible in various staff forums and interviews…so….what is BA waiting for in deciding on and revealing a new design? New food and beverage and bedding is all very nice but the number one complaint we get from passengers is the lack of direct aisle access. Also, was he correctly quoted when he previously (apparently) said that the new product is so similar to the current that it would not be retrofitted?
Thanks and enjoy tomorrow.
4 Apr 2017
at 20:54
first_class_pleaseParticipantAccording to YouFirst, this opened today (4th).
Travelling F tomorrow morning so will see and report back…
4 Apr 2017
at 21:28
Tom OtleyKeymasterThanks Rferguson.
With regards to the new seat, he told me that it would not be retrofitted, so unless things have changed…
Also
-
Will there be any further investment in the F onboard product?
Is F going to be removed from some aircraft?
Where are we with wifi?
Are there any plans to improve the boarding process, both in short and long haul?4 Apr 2017
at 21:48
ReefermanParticipantTom – I took my first-ever ME3 flight a few weeks ago (as part of a Pisa/Doha/Auckland/Doha/Frankfurt trip) on Qatar.
I’ve been a BAEC member for 25 years (and am GFL) and was amazed at just how much better the Qatar experience really was.
Putting aside the significant cost savings on the ticket price, I’d like to know if AC has ever (recently) travelled long-haul with Qatar and seen the service (escorted to the seat/personal welcome and goodbye etc), food+drink (quality and range – as well as ability to dine off the full breakfast/dinner menu in any order at any time), seating (no 8-across crammed seating here!) and the general feeling of high service, excellent staff and great relaxation/comfort – and how he possibly thinks BA’s CE product can be compared with this.
Enjoy the day!4 Apr 2017
at 21:59 -
AuthorPosts