Monarch Airlines

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This topic contains 1 reply, has 1 voice, and was last updated by  ANITAECCLES 27 May 2014
at 10:53
.

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  • Anonymous

    ANITAECCLES
    Participant

    outbound flight went very well quick check in plus staff ensured that we boarded first as we had 2 disabled passengers with us. unfortunately due to hotel transfer to airport on return journey we found ourselves split up around the plane. this caused distress to the teen with us who had autism. my son who has downs syndrome is completely dependant on myself or my partner so there was no way he could be alone. Again we boarded first and were greeted by the stewardess who we explained our situation too, we were made to wait until people had boarded. The staff were amazing they managed to shuffle people around and got seats for us together. I would like to thankyou for a pleasant flight and have pre booked my seats for our next trip in August.

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