[Anonymous]

[PeterHill12]

Flew London Gatwick to Goa on 15/3/14, paid £550 to upgrade to premium economy for 2 people. Check in
was fast and efficient, got on the aircraft and could not believe it when I saw the premium cabin. It was cramped,
and dingy. The seats were leather but that was about the only difference, they were small, uncomfortable and cramped. I had a seat back TV which you didn’t get in economy, but it had no channels on it at all, the staff put a film on, and you watch it, take it or leave it, no music channels. Free bar was ok, food was passable, but difficult
to eat as the table wouldn’t go down flat due to the cramped conditions. I have upgraded flights many times before
but never experienced anything like this. I’m left wondering what I got for my £550, the answer is very little.

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