LH underhand tactics….Back to Forum
According to the blurb on the Eurowings site, it says that Smart fare passengers gain lounge access at “selected airports” provided they hold the relevant FFP status.29 Sep 2016
According to the blurb on the Eurowings site, it says that Smart fare passengers gain lounge access at “selected airports” provided they hold the relevant FFP status.
I was told by the lounge reception that Star Alliance Gold is not accepted with Eurowings tickets (in my case SAS).
Looking below would suggest that only LH/Swiss/Austrian & EW FFP are welcomed.
It’s not the end of the world of course but it was frustrating at the time.
Our Lufthansa status members receive numerous benefits. For example, HON Circle members and Senators in all fares1 and Frequent Travellers in the SMART fare are entitled to lounge access.2
1 Including Lufthansa Lounges in Germany and Europe, partner lounges (Austrian Airlines, SWISS and Brussels Airlines lounges) and the lounges at our BEST departure points.
2 Austrian Airlines, SWISS and Brussels Airlines lounges.29 Sep 2016
If you travel on Vueling on a BA codeshare, and there is a BA lounge at the airport/terminal of departure, you may use the BA lounge if you have the appropriate status.
“Lounge access is available to:
Silver and Gold Executive Club Members on a flight operated by British Airways or one of our oneworld partners
Emerald and Sapphire level Members of any oneworld airline frequent flyer programme on a flight operated by British Airways or one of our oneworld partners”
Vueling is not a oneworld member.
You might get into some lounges, due to local provisions, but it is not an entitlement.29 Sep 2016
I’d imagine you need the LH M&M status card to get in, not another *A carrier’s card. Does seem wrong to me though.
Same thing happened to me Tuesday. I’d arrived in JNB with Swiss and was booked, via the SAA website JNB- George on an SAA ticket with an SAA flight number. I was refused entry as the flight was operated by SA Express who are fully owned by SAA but are not part of *A. Luckily I could user the Investec lounge opposite.
More galling is they are twice as much as Kulula but I booked for lounge use and the fact I had 3 bags of 28kgs each which were through checked and were accepted. Next time I’ll use Kulula and even paying the extra it will still work out cheaper.
The icing on the cake was it was not even an SA Express plane but one from Maluti Sky who I’d never heard of before. The plane was spotless and in much better condition than the usual SA Express ones though.29 Sep 2016
I think most of the *A carriers have some sort of subsiduary that is not part of *A – Silk Air, ANA Express, Thai Smile, Germanwings/Eurowings all aimed at limiting the benefits given to status card holders. OW play the same game with Vueling and the like then there’s HOP from Air France and so it goes on.
You just have to choose very carefully when you book.29 Sep 2016
SDT….Hmm…Star Gold since 1990…how did you manage that…Star Gold has only been available since 1997/98….along with your HH Diamond Status before it’s existence..you must have exclusive access to some amazing benefits..what’s your secret apart from being a seasoned traveller for 30 years (I believe roughly one of your quotes)…
So I’ve corrected the date from 1990 to 1999 at the request of the OP.2 Oct 2016