KLM B737-800 Economy (short haul)

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This topic contains 1 reply, has 1 voice, and was last updated by  Swindoneric 30 Oct 2013
at 23:12
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  • Anonymous

    Swindoneric
    Participant

    Flew from Amsterdam to Edinburgh on 29th October. Arrived early, plane was spotless (as seems to be the case with KLM these days) and all fairly nondescript. Apart from one thing.
    The aircraft had been changed with the result that a (somewhat large) passenger and his wife had been moved from an economy plus seat to an exit seat. I may be wrong but I think that the cost of both is comparable and it certainly appeared that there was more room in the exit seat than in the economy plus seat.
    However, the passengers concerned launched into a tirade of accusations at the cabin crew on the basis that they had been downgraded, lied to by the groundstaff and were now being patronised by the cabin crew. The purser spent a good portion of the flight listening to them.
    I saw some recent posts on BT where correspondents rated flight crew and I’m intrigued to hear whether any flight crew have ever lost their tempers with ridiculous passengers such as these. The rest of the passengers were laughing at them rather than sympathising with them.

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