[Anonymous]

[Richard_K]

Coming from Vaasa, a small rural airport, had to get my boarding card at Stockholm from a transfer desk. But KLM has no transfer desk; you can go to the gate direct. Well, took a *&%$ load of walking to figure that out! Service at the desk was perfect, certainly when they called me back to give me another seat.

In 29C and no-one in 29A+29B, I was a happy bunny spacewise. Boarding was perfect on time. Cabin staff was polite, but also a bit in ‘auto pilot’ mode. Food served were 2 sandwiches and a cookie. Not bad, but also not to write home about.

Landed at Schiphol well ahead of time, but apparently somewhere near Den Helder. From the runway to the gate took about 20 – 25 minutes! Suitcases arrived on the furthest bagage belt they could find as well. Conclusion: good plane, flight and staff okay, airports performance poor.

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