Japan Airlines to show baby/child seats booked on seat plans

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This topic contains 8 replies, has 6 voices, and was last updated by  TupeloKid 4 Oct 2019
at 02:17
.

Viewing 9 posts - 1 through 9 (of 9 total)

  • drflight
    Participant

    MartynSinclair
    Participant

    Was very impressed with JAL’s attention to detail shown on last nights Heathrow airport. The airline appears to have standards for bags on the carousel in the arrivals hall. All on their sides, with handles facing the passengers for ease of collection. Never seen this before. When the camera compared to other airlines just showing bags ‘thrown onto the carousel’, it showed typical Japanese attention to details.

    Well done..

    1 user thanked author for this post.

    cwoodward
    Participant

    It happens in Hong Kong also most of the time but here the bags are placed upright which I believe makes them easier to extract by not needing to bend so far.
    I am not sure about all airlines but certainly with Cathay and I suspect also other airlines as the staff doing the job look to be employed by the airport.


    MartynSinclair
    Participant

    If nothing else it looks smart and its the attention to detail from customer services. One of those ‘impact’ services… not often seen in Europe.


    IanFromHKG
    Participant

    In HK this is done by ground handling agents who stand at the point by the carousel where the bags come down and turn them round (if necessary) and put them on their side so that the handles are on the upper side. This happens, from my experience, for all flights and not just Cathay. Not only does it make it easier to lift the bags off, it also reduces the space taken up on the carousel by each bag so that bags can be offloaded faster (since the baggage system only lets bags onto the carousel where there is a space – not sure if anyone else has noticed this but the delivery belt pauses whenever the delivery point on the carousel is “full”)

    1 user thanked author for this post.

    AFlyingDutchman
    Participant

    While I love reading all these posts, and think the treatment of the luggage as described shows a quality approach and one I wish more airports/airlines would follow making our lives easier, I am confused how this is relevant to the OP regarding JL showing seats that will likely have or are booked to have children/infants?


    IanFromHKG
    Participant

    While I love reading all these posts, and think the treatment of the luggage as described shows a quality approach and one I wish more airports/airlines would follow making our lives easier, I am confused how this is relevant to the OP regarding JL showing seats that will likely have or are booked to have children/infants?

    well, that’s thread drift!

    1 user thanked author for this post.

    MartynSinclair
    Participant

    well, that’s thread drift!

    On another Forum you could be executed for less.. 🙂

    1 user thanked author for this post.

    TupeloKid
    Participant

    Great idea.

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