[Anonymous]

[FlyingChemist]

Check in was swift and professional. Narita lounge (First class) was very clean and offered curry rice and other foods. Drinks included Champagne Mailly Grand Cru and great selection of wine (Bourgogne and Italian) and whiskeys. The coffee maker is the WMF Bistro easy.

Boarding was on time, 11:45; door closed on time at 12:15
I was very friendly greeted by the PA by name even before I sat down. The premium economy was ca 40% occupied and economy ca. 50 (by the way, at the gate JAL offered upgrade from economy to premium economy, because seats were available for 30.000 yen (ca. 250 USD), which is definitely an option for a 12 hour flight.)

We had a very swift service after seat belt signs were off. The lunch (Teriyaki chicken) was accompanied by a small (250 ml?) bottle champagne and Hagen Dazs ice cream for dessert.

Five hours in the flight, PA went around and offered chocolate and Danish pastry. Three hours before landing, we got a freshly made hamburger from Mosburger (actually, you can make it yourself in your seat!)

The video screen is quite large and offers a wide variety of videos (recent release as well as long-run hits), and a good selection of music (classic, jazz, 1960ies to 80ies pop, modern rock, etc)
The German PA commented that they only shuttle between FRA and NRT. No other legs anymore, with which employee may be dissatisfied.

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