I flew into Osaka via Narita together with typhoon Roke. While it was not a pleasant flight because of the storm, it was understandable that the crew tried to make it as comfortable as possible. The two hours of circling in the air prior to landing at Narita from Manila and the two hours of shaking in the runway waiting for the plane to take off from Narita to Osaka was nerve wracking in itself. But the cabin crew provided smiles, comfort and apologies to all on board the flight.
The old 767 of JALs short haul was unfortunately the downside of the trip. The seats would need some push and shove while touching the ancient manual buttons to recline or bring up the foot rest. There is an apparent lack in appropriate translation to the English language for many of the instructions and features of the plane. Even the entertainment had much to be desired with very limited choices of the movies and no AVOD in this day and age where AVOD is standard even in economy class of most airlines.
The upside, however, is the excellent Japanese meals on the flights. Drinks and food flowed freely and the Japanese meals served were as authentic as it gets.
While JAL (and perhaps other airlines) attempt to leave the tarmac ON TIME, Narita airport is one busy, congested airport. More often than not, it is my experience flying out of Narita, that while we leave the gates on time we remain waiting in the runway for several minutes due to the traffic conditions.