‘I stumble and fall’

Back to Forum
Viewing 9 posts - 1 through 9 (of 9 total)

  • Anonymous
    Guest

    icenspice
    Participant

    To cut a long story short, I was offloaded from a BA flight from Marrakech to Gatwick after falling down the stairs just before boarding. I landed heavily on my right arm and I think it was my HBO that saved me from more serious injury.

    The BA duty manager and airport assistant were immediately on the scene.

    What followed was a spectacular case of service recovery thanks to above manager, including medical assistance, 48 hours in a 5* hotel and rebooked on the next flight to LGW. It was a miserable two extra days in Marrakech – apart from the weather – but I have so much to be grateful for.


    FDOS_UK
    Participant

    Get well soon, ice n’ spice.


    PatJordan
    Participant

    Hope you’re on the mend icenspice.


    seasonedtraveller
    Participant

    Wishing you a speedy recovery 🙂


    MrMichael
    Participant

    Icenspice, hope your feeling better soon.


    superchris
    Participant

    What a super endorsement of Hand baggage only! lol.

    Seriously though, all credit to BA. I actually think most airlines, if you were in trouble would step up, although I wouldnt fancy my chances with the ME3 to be honest.

    Get well soon.


    MartynSinclair
    Participant

    I wish you well..


    icenspice
    Participant

    LOL yes that cheap little wheelie of mine is incombustible.

    Fortunately it was from near the bottom of the flight of steps that I went flying. I was just wearing a scruffy t-shirt but the bruises and grazes are clearing up well, well over a week later.

    Thanks for all your best wishes.

Viewing 9 posts - 1 through 9 (of 9 total)
You must be logged in to reply to this topic.
Business Traveller March 2024 edition
Business Traveller March 2024 edition
Be up-to-date
Magazine Subscription
To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below
Polls