While I sympathise Arunah I think you’re banging your head against the proverbial brick wall here. And I’m sorry to say but likely enjoying it!
If Emirates rarely deliver then why continue to fly with them? As to wanting to make it as public as possible, I’m afraid that will change nothing. I really doubt a single person will change their travel plans because of your posts and if they do others will quickly take their place.
Better to spend your time reflecting on which airline to move your business to!
As others have suggested, the only meaningful course of action from your personal standpoint is to switch your business to another carrier. I fly at least six times a year from LHR to DXB and despite the inconvenience of a change in Doha, have no regrets in flying QR instead of EK. Are EK bothered by that? The answer is obviously no but at least I do not have put up with their indifferent service both on the ground and in the air.
“the original seat that I reserved was not given, the seat I was placed in was dirty and broken, the on board staff offered me 2 other seats, but they were positioned in the aisle”
..not sure this is the kind of complaint that needs to be sent to a CEO… at least alternative seats were offered…
