[Anonymous]

[seasonedtraveller]

Used the app a few times to book rooms in the UK & USA.

The latest update however, appears to have some serious flaws. For example;
I booked a room in Newcastle, clicking on a rate described as ‘Summer offer’ (or something similar).
At no time during the browsing and booking phases did it state that this rate was a pre-paid non changeable rate. Even the booking confirmation failed to notify me.

It was only when I went into my Hhonors account on my PC, with a view to making a reservation change, did it state the ‘rate rules’.

Beware or you could quickly find yourself out of pocket.

[LuganoPirate]

Thanks and good to know, though I rarely use Apps to book but prefer the full site. I’ve often found the App gives a higher price than a normal website.

[Author]

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