Heathrow baggage handling

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  • Tom Otley
    Keymaster

    As a data point for Heathrow, I flew overnight from Hanoi in Vietnam with Bamboo Airways, landing on Sunday morning.
    Our arrival time was 1005 on Sunday morning. In the event, we arrived at Terminal 3 at 0845.

    We then waited for over an hour for a gate, with our engines idling.

    At around 0950, we had our gate and then there was a 10 minute walk to immigration, no queues, but then a further 50 minute wait for bags to arrive.

    Left the airport at 1100.

    (As an aside, Terminal 3 had been packed the previous Sunday. I’ve never seen the Centurion Lounge so busy, and the No1 Lounge was queueing down the stairs. No chance with a Priority Pass in any of them at this time (Sunday morning)


    DannyBoy
    Participant

    Tom, I came in from Oslo with BA on Saturday and ran into the same problem. We landed 30 mins late, 15 min for a gate location, 25 mins to get the gate attached then a further 3o mins for my bag at the reclaim. The hall was very busy across all airlines waiting for their bags. I simply walked through passport control which was very empty and to top it nobody manned any of the customs areas.

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