Finnair seat charge
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at 09:41 by FaroFlyer.
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AllOverTheGaffParticipantHello all
Just booked a few sectors on Finnair, EDI – SIN / SIN – HND / HND – EDI costing just shy of £3K, did this following the excellent review on here of their new seat. Went to book my seats to be charged a further £272.00, so have cancelled the lot and will book another airline.
Just a wee warning in case you see an attractive price, also read from their social media their customer services are a bit of a shocker.
I appreciate they aren’t alone, but I refuse to spend money to book a seat when I am booking a premium cabin.
Rgds,
AOTG.12 users thanked author for this post.
15 Mar 2022
at 14:55
AllOverTheGaffParticipant[postquote quote=1206231]
Hey Tom
Booked on Expedia at a price point of £2650 for the 3 legs which was reasonable. Then they wanted a further 10% for seats. Before I cancelled I went to Finnair’s site direct but 2 things: 1) You can’t book multi-leg flights with them, so 2) I tried a one-way to Singapore to note a £400 difference from the fare to select the seat. (Light fare is no use to me but fare with checked luggage was, it was £400 more to select the next category which allowed seat selection)
A shame as the review of the seat made it look great, but no seat in the sky is worth an additional £100 + when I am paying for a J fare. (IMHO)
Rgds,
AOTG.4 users thanked author for this post.
15 Mar 2022
at 16:20
TimFitzgeraldTCParticipantMore and more airlines are offering “light” fares with no seats / lounge access incorporated into fares precisely because they want to advertise cheapest fares on Search Engines where customers don’t know what they are actually getting. Being at the top of the list is the priority. Hence these types of fares. Get it time after time with likes of Qatar / Emirates / Finnair and a few more now.
Norwegian started this with Economy longhaul – now airlines doing same for Premium cabins. All about search metrics.
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15 Mar 2022
at 17:40
AllOverTheGaffParticipantOh, yes Tom I’m currently Gold BA.
1 user thanked author for this post.
15 Mar 2022
at 17:43
TimFitzgeraldTCParticipantBA Gold should get for free on Finnair. Might be number isn’t in the booking correctly.
1 user thanked author for this post.
15 Mar 2022
at 18:25
AMcWhirterParticipantI believe Emirates instigated these fares almost three years ago.
1 user thanked author for this post.
15 Mar 2022
at 18:42
K1ngstonParticipantJust to say I booked Finnair as part of a redemption flight I am doing to the UK, and once I put my BAEC Gold number on the booking there was no extras’s for seats, in fact the booking was very smooth…
Now on saying that I don’t know whether the seat price is included in the mile redemption, but I found the process very easy, the frustrating part of the process is trying to book my seats on JAL for the return flights, their website is probably worse than BA’s!16 Mar 2022
at 05:01
AllOverTheGaffParticipant[postquote quote=1206243]
The problem Tim is that I can’t do multi-sectors on Finnair’s own website! And I need all 3 sectors to make it work….
I’ll call you! 🙂
KR
AOTG.16 Mar 2022
at 08:57
CargomanParticipantI recently booked with Finnair a multi sector business ticket
Discovered that you cant do multi sector on their website so tried to call customer services to book.
A very poor experience so I decided to book through a travel agent.
It was seamless and I got the seats that I asked for ( at no extra charge)16 Mar 2022
at 12:30
MartynSinclairParticipantI have no problem with Finnair either – am using them for the outbound sectors of my trip to BKK in a couple of weeks. Seat reservations, notifications of flight time changes all managed efficiently without any fuss.
I happily use my friendly and professional Travel Counsellor. No hanging on the phone listening to music if any issues arise. All comms. via email, WhatsApp or the occasional phone call.
Does my ticket cost slightly more – sometimes yes, sometimes no – but either way, Tim’s services (or the services of any professional ticket agency business) are worth every penny, especially in the current times of flight cancelations, changes, service reductions…
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16 Mar 2022
at 17:10
SimonRowberryParticipantInteresting. I am Finnair Platinum so I don’t pay any seat fees, obviously. However, when I book BA I do, irrespective of being One World Emerald. BA.com doesn’t pick up my status when I book.
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16 Mar 2022
at 17:16
AllOverTheGaffParticipant[postquote quote=1206325]
Agreed Martyn, I book a chunk of my travel with Tim but this one seemed a no-brainer at the price-point. But, it was clearly too good to be true….
Rgds,
AOTG.3 users thanked author for this post.
16 Mar 2022
at 17:24
michaelkellyParticipantInteresting thread, I’m surprised there is little or no mention that BA have been doing this for a while now.
Back in August 2016, I booked LHR-PHX in Business class with BA, paid the airfare then went into my booking to assign myself and my wife seats. The feeling f disgust at having to pay extra on top of the Premium price left a taste that has meant, I avoid BA for long haul since then
Rgds
Michael21 Apr 2022
at 11:39 -
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