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Flew back from New York to London Heathrow in Business First and had the lie flat beds which were very comfortable.
My seat was at the front, Row 1 and although it was a little bit noisy at times I managed to get some sleep. The staff were fine and there’s certainly enough of them!
The food was good and, even though I wasn’t drinking on the flight there wasn’t a great deal of alcohol on offer.
All in all a very good experience, unlike Newark airport which is appalling. Ignorant staff and very poor choice of shops. Even the lounge, which is massive, is extremely disappointing with hardly any food on offer and again the bar staff and counter staff are extremely rude. This airport falls way way below any decent European airport