Concur – Business expense program

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This topic contains 5 replies, has 5 voices, and was last updated by  LuganoPirate 1 May 2015
at 20:31

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  • Anonymous


    We are in the process of switching from manual expense claiming to this E-system called Concur.

    Past experience of other such systems has been challenging to say the least……..

    Anyone had any experience with Concur, good or bad?



    This is interesting as I have just reviewed Concur and a colleague has attended a days sales presentation near Frankfurt.

    We were looking at it in terms of helping individuals to manage expense and tax affairs. The conclusion for us was if you are a medium, to large firm, with a centralised finance department for expense claims it would work as clearly everyone will be sending through in the same format.

    Fundamentally though, it is just a prettier version of a decent spread sheet and scanning. Plenty of data and info to input.

    One concern and I am not sure whether it is possible, is whether the system can be used offline or whether it is an online system. Didn’t get that answer…


    My company has been using it for 4 years now for its European branches (about 50 users in each office – 200 in total).

    My feedback is the one of a basic employee who uses it 6 times a year. All my recent Amex expenses are displayed in the homepage. In case I paid with another card, I need to “create” a new expense. I import then them to a new expense form where I can attach scans of my bills.

    It is not always easy to find past bills but I quite like using Concur. To be honest, I have never used another one.
    The company can then set its own rules, for example a 90-day limit for submitting travel expenses.

    I cannot use it offline. Not even outside my company network (or only via VPN). It might just be an option.


    We switched from SAP to Concur last year. It has some benefits in our set up with automatic credit card charge feed and e expense attachment simplifying expense report generation (but we also use Concur on line travel booking). Disadvantages in the way we are set up are the inability to attach more than one document (and the limitations on size and document type) to an expense. However by FAR my biggest frustration is the inability to match charges booked via Concur with approved vendors like Avis or Delta from my Amex statement. So every flight and car rental gets the “you have chosen an unapproved vendor – explain” error message until I select Avis or Delta from the drop down – something to do with fonts and capitalizations I’m told. Would seem like an easy fix to me (and of untold efficiency benefits across our North American travelers) but it seems not…..


    I just give a load of receipts, ticket printouts etc to my trusty assistant who sorts them out and gives them to the bookkeeper. While they sort them out I enjoy a G&T and a cigar. Ahh for a simple life 😉

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