Cathay Pacific simplifies extra baggage charges

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This topic contains 4 replies, has 2 voices, and was last updated by  donkeyasia 5 Nov 2010
at 01:43
.

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  • Anonymous

    Potakas
    Participant

    CX announced a new method of calculating extra baggage charges with effect from 1 Dec for all flights in its network.

    The key element of the new system will be a switch from the current charging rate for extra baggage, which is based on ticket fares, to a system that is calculated in accordance with a structured system of travel zones.

    The key element of the new system will be a switch from the current charging rate for extra baggage, which is based on ticket fares, to a system that is calculated in accordance with a structured system of travel zones.

    The main reason for the change is to simplify the handling of charges for extra baggage and special baggage. From today, passengers can view a transparent and easy-to-understand grid of charges through the airline’s website, http://www.cathaypacific.com, and can calculate exactly what charges they will have to pay by referring to the zones in which their travel originates and ends.

    A Cathay Pacific spokesman said: “We believe passengers will appreciate the transparency of our new baggage policy, which will make the calculation of extra and special baggage charges for each journey much more straightforward and transparent. Dividing our network into zones makes for a simple and efficient way to calculate the charges according to the distance travelled.”

    There will be no changes to the airline’s cabin baggage allowances.

    http://www.cathaypacific.com/cpa/en_INTL/aboutus/pressroomdetails?refID=294752285460c210VgnVCM62000007d21c39____&_inv_out=830&_inv_cp=281118

    Regards,

    Potakas


    donkeyasia
    Participant

    what happens for tickets already purchased and issued for travel after december 1st, and where the previous circumstances would not incur charges but will now?


    Potakas
    Participant

    I don’t know.. but they say” for all flights after 1st December” and not ”for the flights that will be booked after this date”.

    Regards

    Potakas


    donkeyasia
    Participant

    do we really think that the check in staff at everyt airport will know when the ticket was issued etcetc? i cna see enormous differences in knowledge by CX staff ans their appointed agetns who will know nothing about abd most likely will not even enforce.therules if they cna gret away with it.

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