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Anonymous7 Mar 2014
While the introduction of the BT app is in my view a good thing, there is either a rule I missed or a glitch… I cannot any more access the BT magazines I bought on the BT app (but can on Zinio!). I guess my subscription lapsed and will therefore renew soon. I’d like however to first understand the principle: Do we pay for an timed access (hence would loose everything if we discontinue) or for 10 (is it 10?) issues of the magazine (so could keep the copies as we would with a paper version)?
Thanks7 Mar 2014
Many thanks for your post and apologies for taking so long to reply.
To answer your question – you should be able to access the Business Traveller UK digital issues for the period that you subscribed even if your subscription has lapsed.
However there is a bug which is currently with the developers and will hopefully be fixed soon.
There are a number of ways of subscribing to Business Traveller digitally. We have done this to give people a choice. They are…
1. Through Zinio – which is a newsstand run as by a third party so we are unable to comment on the details of any subscription you may have with them.
2. Through Apple or Android
3. Direct with us through our website
Subscribing with us has the advantage that you can then access the editions across three platforms (online, with Apple or Android). As our customer you will also get access to the subscriber areas of businesstraveller.com and BT Plus.10 Mar 2014
No problem for the delay: posting at 16:45 on a Friday evening carries some risks of delay…
Thank you for these clarifications.
Having tried both Zinio and “your” app, I am happy to do it directly with you, notably because I could experience a very good customer service. And I am sure you will soon fix the bug.
I have though another question: I presume GBP 27.49 carries a VAT rate of 20%. As a Swiss resident (i.e. non EU), I am not subject to this VAT. How does it work in practice? Your website doesn’t seem to take this fact into consideration.
Thanks10 Mar 2014
Thanks, Simon. I am not a VAT expert. As a consumer though, when I buy on line, I get a VAT free price at the time of check out. Now if there is no VAT, why do we have such a weird number (GBP 27.49)?10 Mar 2014