British Airways to start selling Marks and Spencer's sandwiches on board
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at 18:28 by openfly.
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rfergusonParticipantFrom what’s being said on internal forums the savings from shorthaul BOB and the reduced longhaul Y offering are to be reinvested into the Club World cabin which BA now intends to focus on as it is the single most profitable division of IAG. A manager has said some ‘exciting’ announcements to be made soon. Don’t shoot the messenger 🙂
11 Oct 2016
at 19:35
JohnHarperParticipant[quote quote=767414]John
Looking on the bright side, I suppose, in answer to your question, that Pyjamas are not supplied to J pax on the airlines you mention………..
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They are on QR!
12 Oct 2016
at 09:12
FDOS_UKParticipant[quote quote=767549]
John
Looking on the bright side, I suppose, in answer to your question, that Pyjamas are not supplied to J pax on the airlines you mention………..
They are on QR!
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Not only are they supplied, but they last for ages, very good quality and equal to decent store bought.
12 Oct 2016
at 09:13
AlanOrton1ParticipantI can’t say I like the QR ones at all, particularly the top. Pair of running shorts and a t-shirt for me.
12 Oct 2016
at 09:30
alainboy56Participant@FDOS_UK
Fully agree with you, have been using QR Pyjamas for years, and have several models/styles.
Even gave my father-in-law several pieces – he loves them for lounging around at home in.12 Oct 2016
at 10:12
B737-200ParticipantCan’t say I’m too bothered by this move by BA, the offering in economy has been so poor for so long that I never bother with anything. I don’t drink alcohol during the week, which is when I usually travel, so not affected by BoB drinks. I always pick up a bottle of water before boarding anyway and plan my travelling so that I either eat before leaving the house or work or eat at the airport and expense it.
I usually fly with BA as LHR is only 25 minutes away and they go to where I need to get to but recently, due to the FLY Altea issues and flight delays and cancellations, I used easyJet from LGW for a couple of business flights. I’ve flown U2 for leisure flights in the past and they do a good job.
I’ve read a lot on another forum of people deserting BA, I’ll still do as I always have when travelling, pick the flight that suits me from the airline that offers what suits me.
13 Oct 2016
at 20:32
TCSH11ParticipantThing is, what most people seem to forget is that an airline is not required at all to offer any form of food, refreshment etc. Their ” contract ” with you, through there ticket is to get,you to your destination, not to wine and dine you while doing it. Food etc on flights is just a thing to pass the time, eleviate the boredom etc, and not a given right. If you remember a while back when Gate Goumet were on strike, the airline offered nothing on flights, and was technically not required to compensate passengers ( they might of done as a PR stunt, but that was up to them ) Maybe one day someone needs to read the legal T and C’s of a flight ticket.
17 Oct 2016
at 04:49
MartynSinclairParticipant@TCSH11 – surely you prefer to be proud of how you serve your passengers, rather than worrying about the legal obligations of what you serve your passengers.
17 Oct 2016
at 09:53
MrMichaelParticipantThe T&C’s are not really relevant in this case. If at the time of booking the flight is marked as one serving complimentary drinks and snacks then that becomes a part of the contract, irrelevant of BA’s written T&C’s. Although doubtful, people may well have booked BA purely on the basis of getting a G&T and a chicken wrap thrown in with the air fare.
I have yet to hear how BA intend to manage that for those that booked before the changes were announced, rightly so some will be expecting a G&T and a wrap without having to dig in to their wallet.
17 Oct 2016
at 10:18
GivingupBAParticipantTCSH11 said, “Thing is, what most people seem to forget is that an airline is not required at all to offer any form of food … Food etc on flights is just a thing to pass the time, eleviate the boredom etc, and not a given right…”
Maybe so, but I’d like to see what happens on a 15-hour nonstop flight if the airline provided no food or drink whatsoever!
17 Oct 2016
at 10:37
FDOS_UKParticipant[quote quote=768643]Thing is, what most people seem to forget is that an airline is not required at all to offer any form of food, refreshment etc. Their ” contract ” with you, through there ticket is to get,you to your destination, not to wine and dine you while doing it. Food etc on flights is just a thing to pass the time, eleviate the boredom etc, and not a given right. If you remember a while back when Gate Goumet were on strike, the airline offered nothing on flights, and was technically not required to compensate passengers ( they might of done as a PR stunt, but that was up to them ) Maybe one day someone needs to read the legal T and C’s of a flight ticket.
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Your assumption is wrong, there are more than one remedy routes, if the customer can be bothered (and many will not).
T&Cs are not the law.
17 Oct 2016
at 10:43
SimonS1Participant[quote quote=768643]Thing is, what most people seem to forget is that an airline is not required at all to offer any form of food, refreshment etc. Their ” contract ” with you, through there ticket is to get,you to your destination, not to wine and dine you while doing it. Food etc on flights is just a thing to pass the time, eleviate the boredom etc, and not a given right. If you remember a while back when Gate Goumet were on strike, the airline offered nothing on flights, and was technically not required to compensate passengers ( they might of done as a PR stunt, but that was up to them ) Maybe one day someone needs to read the legal T and C’s of a flight ticket. [/quote]
There may not be a contract but clearly BA feels a degree of responsibility which is why they are offering 1,000 Avios or free cancellation.
Beyond that I agree with esselle, it is all about how you position yourself.
17 Oct 2016
at 12:23 -
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