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This topic contains 1 reply, has 1 voice, and was last updated by  PatJordan 6 years, 4 months ago.

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    A couple of days ago, I had to contact the BMI Diamond Club call centre.

    Having had poor experiences of this service in the past, I was a little apprehensive as I dialled. I was pleasantly surprised to find an altogether different experience.

    The lady I spoke to was friendly, helpful and my query was dealt with in a very short timeframe.

    I’d like to think that BMI took notice of pax views and took corrective action. Well done BMI.

    Happy Easter to all!


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