British Airways to introduce buy-on-board F&B on short haul services?
Back to Forum- This topic has 318 replies, 69 voices, and was last updated 18 Sep 2016
at 08:56 by Tom Otley.
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icenspiceParticipantI agree with your initial post FDOS apart from the ‘no cash’ part, and also with you Tom re Finnair. Soft drinks are also free on American.
On some BA ? aircraft types I can recall using a water dispenser with tiny paper cups just outside the toilets which I have no problem with.
24 Mar 2016
at 11:23
NTarrantParticipantI remember when BA Connect had a paid for service, the quality of the products were quite good, but the “have you got the right money” was a pain in the arse.
The snack products they have on domestic is quite good, but I wouldn’t pay for that separately. I would prefer for the status quo to remain, or as already mentioned free snacks to golds and silver card holders.
I was quite impressed with the small sandwich offered on two Air France flights I took last year in economy, fairly simple and if there are some left over they can be reused.
24 Mar 2016
at 11:45
FDOS_UKParticipanticenspice – 24/03/2016 11:31 GMT
Per NTarrant, ‘have you got the right change’!
-lack of change, crew having to ask colleagues to help
-people wanting to pay in different currencies (easy with CC, harder with cash)Having seen card only in action, it just works a lot more smoothly in practice.
24 Mar 2016
at 11:55
FDOS_UKParticipantNorwegian has been card only, when I’ve flown with them.
The obvious question is what happens if you don’t have a card?
There have been complaints in the past.
Re water from the toilet, some are okay with this
24 Mar 2016
at 13:27
PeterCoultasParticipantcard only is sensible – why carry pockets full of change and a variety of currencies – its a lesson many UK parking places could use – my Swedish parking was very happy with payment by my Nationwide or Norwich cards
24 Mar 2016
at 14:50
MrMichaelParticipantPeterCoultas, most Local Authorities in the UK should now offer other ways to pay than coins/cash. I have been instrumental in persuading LA’s to allow a choice of cash/pay by phone/ chip & pin/wave & pay. If you find an LA not offering alternatives challenge them, and let me know. Car Park operators should hold the view that the more options you give the customer, the longer they are likely to stay, and the longer they stay the more money they get.
24 Mar 2016
at 17:35
LuganoPirateParticipantGoogling just now about water on board, it seems if the drink you bring on board is frozen, security will allow it through. Amazing if true.
24 Mar 2016
at 19:01
rfergusonParticipantI’ve added a question mark to the forum title as I have no link to offer and have not seen the details in black and white.
However…I would quite happily put a decent wager on it being introduced in the not too distant future.
There had been some murmurs on various internal and external forums that it was one of a number of ‘options under consideration’.
However I’ve been told by a senior figure that the green light has been given for Buy On Board for shorthaul ex LHR and LGW.
Watch this space!
2 May 2016
at 14:26
openflyParticipantAn interesting prospect and will be a bold decision by BA. They have minimum cabin crew on short-haul, on the basis of free snacks and drinks. To start Buy-on-Board would mean an extra crew member on each flight to absorb the extra work in collecting the money, plus all the extra expense that would incur, especially on night stopping flights.
2 May 2016
at 14:54
FDOS_UKParticipantopenfly – 02/05/2016 15:54 BST
I can nearly guarantee that they will not increase the crewing levels, in the same way that they are in denial about how many roll-aboards an A320 will take 🙂
As usual, the crew will get it in the neck, for the management’s decisions.
2 May 2016
at 15:30 -
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