British Airways to introduce buy-on-board F&B on short haul services?
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at 08:56 by Tom Otley.
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FDOS_UKParticipantmkcol74 – 16/06/2016 16:10 BST
The law says 1 cc per every 50 seats available.
Take an A319 as an example:
EasyJet – 156 seats = 4 crew
BA – 143/144 seats = 3 crew
Then BA has a business class section (lets assume 4 rows, for this purpose), so 1 person is dedicated to that, leaving 2 crew to service the rest, whilst on easyJet, 2 will work from the exits back and two from the front back.
On BA, lets assume that 4 rows are allocated to business class, leaving 119 for 2 crew to service = 59.5 pax per crew member.
That means on easyJet, 4 crew will service 156 seats = 39 pax per crew member.
The only way to reduce the pax per cc would be for the CSM to rush through the service in Club and then join the other 2 crew, which would (in theory) reduce the load to 39.5 pax per crew (when available), but on the other hand s/he would have to work a trolley alone, whilst the easy crew hunt in pairs, with one taking the orders and the other processing the payments.
So, on the face of it, it looks far from ideal.
16 Jun 2016
at 15:45
MrMichaelParticipantNot particularly FDOS no. Certainly did not intend to upset you or anyone else. Just makes me laugh frankly the amount of BA bashing on this forum that in some cases borders on the incredulous. Please take my post as frustrated resignation, no more, no less.
16 Jun 2016
at 17:25
RegSpotterParticipantI’m not sure the whole story is out yet. Removing economy hot meals on a handful of services makes no sense unless BA gain something beyond a few pennies per passenger. No need for ovens in the rear galley is the big upside. Weight , maintenance and space. As aircraft are not dedicated to routes across 120 aircraft thIs is worth doing. Product enhancement or just a cynical cost saving.
16 Jun 2016
at 19:52
RegSpotterParticipantI’m not sure the whole story is out yet. Removing economy hot meals on a handful of services makes no sense unless BA gain something beyond a few pennies per passenger. No need for ovens in the rear galley is the big upside. Weight , maintenance and space. As aircraft are not dedicated to routes across 120 aircraft thIs is worth doing. Product enhancement or just a cynical cost saving.
16 Jun 2016
at 19:53
WillieWelshParticipantFDOS_UK – 16/06/2016 21:46 BST
I would bet that when this comes about the service in business class will be ‘enhanced’ (again) to make BoB work and provide the income BA so need to keep the bean counters in bonuses.
17 Jun 2016
at 08:11
JohnHarperParticipantI wonder how long it will be until hot food disappears from short haul C. There can be no sense in keeping the ovens to heat so few meals when there is no other hot food served.
Think of the savings!
20 Jun 2016
at 13:19
Tom OtleyKeymasterYou may have seen this thread on FT
http://www.flyertalk.com/forum/british-airways-executive-club/1785375-bob-snack-trial-long-haul.html
We contacted BA – they say that it’s an extension of the existing offers to buy, for instance, confectionery on board.
https://www.highlifeshop.com/categories/confectionery
The trial is only on long haul, and is completely separate from any decision regarding short haul catering.
18 Aug 2016
at 11:43
rfergusonParticipantIt will be interesting to see how this pans out. I’m not against the idea at all but I think trialling it just after reducing the second service on the shorter long haul flights to virtually nothing and removing the (previously complimentary) snack boxes on the longer flights will be seen as pure profiteering.
IMHO it would go down better if:
– there was still an alternative complimentary snack even if it was just pretzels or biscuits.
– BA doesn’t push sales on board and make annoying announcements etc.I know Virgin have been offering the same item for sale on board their flights for some time. I’m not sure if they offer complimentary snacks in addition though.
18 Aug 2016
at 12:18 -
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