26th October 2015 at 17:00 #538957
Anonymous26th October 2015 at 17:00 #538958
Although First has returned to the CPT route since Sunday, they are still using the old banger seats for First. No Concorde Room, no Concorde arrivals room, T3 and now old First (again). Don’t forget to ask for the 50,000 Avios compensation!26th October 2015 at 17:07 #538959
I am booked to fly to Cape Town in First in two weeks time and will be very pissed off if it’s in knackered old First! Hoping this is a one off aircraft substitution.26th October 2015 at 17:58 #538960
There are three 747s still fitted out with old first. One is listed on Flyertalk as being withdrawn on 1 November, another on 8 November and the final one in February 2016 (withdrawal apparently delayed owing to the need to replace the 777 damaged in Las Vegas last month). You’d be very unlucky to get the last one in two weeks’ time…27th October 2015 at 08:31 #538961
Expensive Avios flight for BA from CPT with old First….10 F pax compo at 50,000 Avios each!27th October 2015 at 10:30 #538962
There are still 3 747s with old first:
BNLW (due to retire 8th November)
BNLX (due to retire 1st November)
BNLF – which has been extended to cover VIIO which was damaged at Las Vegas (and was a 3 class aircraft anyway, so the ‘first’ issue is irrelevant)
Unfortunately BNLX was scheduled to CT on Sunday but every other day this week the route has had new first.
Unsatisfactory but hopefully within a couple of weeks it will be sorted with new aircraft delivered.27th October 2015 at 10:59 #538963
SimonS1 – thanks for this clarification and for giving such clear reassurance to openfly that BA’s actions are not quite as nefarious as might have originally been assumed. Given the extent to which other airlines substitute sub-standard aircraft on their routes, doing so just the once with respect to Old/ New First is unfortunate but perhaps not that bad!!27th October 2015 at 14:31 #538964
Indeed Tom. It isn’t very satisfactory, however BA are giving decent compensation to those affected by the occasional substitution.
In fact it probably isn’t even as bad as that as BNLF is not being used at the moment.
The alternative would have been to lease planes which probably wouldn’t have been any better.29th October 2015 at 18:54 #538965
And tonight BNLX is once again being used for CPT – LHR! Is this coincidence or deliberate?! Most certainly there will be more unhappy First customers from CPT.
But who cares? There is no competition on this route to LHR – so let’s milk and mistreat those CPT bound customers a bit more…!
Just as good that LH, LX and AF fly non-stop to CPT since last weekend… at least for the next six months or so.29th October 2015 at 19:08 #538966
@AlexFACT Yes….planned! A friend who works in Waterside ops confirms that the OF aircraft are planned to CPT and PHX.
But, they are happy to pay the 50,000 Avios compensation….if the crew tell/remind the pax that this is available!!
As you say….AF, LH must be rubbing their hands in glee.
I gather that there have been public complaints in the Cape Times regarding the shoddy treatment by BA of the Western Cape folk. Especially the unacceptable move to Terminal 3.
Have you noticed that neither CPT or JNB are not included in the new World Premium sale announced today?29th October 2015 at 19:25 #538967
Given that in a little over a week there will only be one BA aircraft left in operation with old first (and even that will be gone in three months) I struggle to so how it will be able to fly both to CPT and PHX .. Yes, using a 747 with the old kit isn’t satisfactory but I’m not quite sure it’s the disaster that some of the posters portray.29th October 2015 at 19:34 #538968
openfly: “Have you noticed that neither CPT or JNB are not included in the new World Premium sale announced today?” – that means they are included, right?29th October 2015 at 19:50 #538969
@travelworld2: I agree, the old First class on its own hardly warrants this many words…
However, the compounded lack of care demonstrated towards CPT bound premium passengers does – illustrated by:
1) the move to T3
2) use of the very oldest equipment
3) total lack of Avios seat availability in premium classes
4) exclusion of CPT from the World Premium sale29th October 2015 at 20:06 #538970
And BNLW is used for the second CPT – LHR flight tonight!
So two out of the three grannies in CPT today!!!!
Just as good that the earliest we can see these two birds again is in two days time – and then at least one of them will be sent to eternity forever!29th October 2015 at 21:12 #538971
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