[ExecPlatAA]

I sent my experience details to BA and got an email from them today offering me $100 towards my next flight! Are they kidding me? Incredible callousness and i shall certainly not be using that credit as i have no intention of giving them any further business. Appaling.

[FlyingChinaman]

PJordon

I think BA is aware of the flutuations in their FC service quality but probably unable to address the problem due to strong union resistance to changes. Another thing is BA gets most of it’s premium passenger revenue on the Atlantic routes where competition from other US carriers is almost nil. Virgin has no FC.
Also BA has superior lounges in T5, together with good frequencies and a rather large loyal and patriotic “FAN” base in the UK, it can afford to ignore the service inconsistency..

[nevereconomy]

Last First flight had iffy service, lousy food and the new seat leaves a great deal to be desired. BA has totally lost their way in terms of premium travel.

[Robin]

I am flying BA first in september this year LHR-LAS, BA changed the plain into a 747, can anyone tell me if the new cabin will be installed?

[AdrianHenryAsia]

There are obviously no guarantees, but at the rate they are going with 747 refits, there is a good chance that it will

[VintageKrug]

Quite impresive to change a “plain” into a 747.

What next, the Grand Canyon into an A380, perhaps?

[lloydah]

As long as it doesn’t rain on it.

[Author]

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