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Hi Martyn
What a coincidence! This morning I used my last Avios on two flights – one to Florida and one to Frankfurt.
I should keep pushing but decided not to a few days ago. No, I have already put this very minor blip behind me.
I was almost correct in my predicted refund: €37.77 plus £62 (they obviously can’t divide 138 by 2).
I didn’t even receive a reply from the e-mail contact Pat gave me.
I will continue to fly BA, but only on super mega cheap HBO fares!! between LUX and LHR because there is no competition on the route.
Enjoy your flight this evening and Best Regards.
Ironic that I stand up for the right of ?? to post his opinions yet I have shot down his airline of choice. I stand by the former but I have decided to give BA a wide berth. Anyway it has been on the cards for a long time.
Edited: apologies for inappropriate wording.