BA crew made my wife’s day!
Back to Forum- This topic has 7 replies, 8 voices, and was last updated 13 Jan 2023
at 22:49 by fluffymitten.
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PhilipHartParticipantTo counter some of the negative comments about BA, I would just like to say that the crew of our flight from PMI to LCY (BA8484) on Sunday 1st January 2023 made it a flight to remember.
It was my wife’s 6Xth Birthday on January 1st, and we were flying back Biz to UK after a wonderful Xmas break in Mallorca.
A short while after take off, the CSM surprised my wife by bringing her a tray with a couple of bottles of champagne and a card addressed to her personally.
It was a wonderfully unexpected touch from all the crew, and their thoughtfulness really deserves to be recognised more widely.
20 users thanked author for this post.
4 Jan 2023
at 18:47
zeus1ParticipantVery nice. BA is generally good. Perhaps not the best, but always find their staff very helpful.
3 users thanked author for this post.
5 Jan 2023
at 06:18
crookieLondonParticipantHow good of BA to be so thoughtful and also you Philip for highlighting it. Well done, both and I hope your wife had a wonderful day. Let “positive” be a new approach generally
1 user thanked author for this post.
5 Jan 2023
at 09:16
sergeyontheroadParticipantThat’s so nice to see. When I flew on my birthday a few years back and happened to mention it (both at check in and when boarding) all I got was a smirk/chuckle and I was a Silver Member at the time… At least BA crew show more respect to more experienced people.
1 user thanked author for this post.
5 Jan 2023
at 11:12
esselleParticipantFlying back from DXB in F on BA many years ago, my wife mentioned to the CSD that it was my birthday. The CSD replied that she would ensure l was spoilt rotten.
None of the crew said a word about it for the rest of the flight!
1 user thanked author for this post.
6 Jan 2023
at 19:45
fluffymittenParticipantThat’s lovely!
In case you didn’t know, you can submit a thank you here: https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=customer_compliments
Or if you’ve got a Golden Ticket, you can say thank you after logging into your BAEC account (it’s on the bottom left of the screen I think)
13 Jan 2023
at 22:49 -
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