BA crew made my wife’s day!

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  • PhilipHart
    Participant

    To counter some of the negative comments about BA, I would just like to say that the crew of our flight from PMI to LCY (BA8484) on Sunday 1st January 2023 made it a flight to remember.

    It was my wife’s 6Xth Birthday on January 1st, and we were flying back Biz to UK after a wonderful Xmas break in Mallorca.

    A short while after take off, the CSM surprised my wife by bringing her a tray with a couple of bottles of champagne and a card addressed to her personally.

    It was a wonderfully unexpected touch from all the crew, and their thoughtfulness really deserves to be recognised more widely.

    Birthday-Present

    Happy-Birthday-Jane


    zeus1
    Participant

    Very nice. BA is generally good. Perhaps not the best, but always find their staff very helpful.

    3 users thanked author for this post.

    crookieLondon
    Participant

    How good of BA to be so thoughtful and also you Philip for highlighting it. Well done, both and I hope your wife had a wonderful day. Let “positive” be a new approach generally

    1 user thanked author for this post.

    sergeyontheroad
    Participant

    That’s so nice to see. When I flew on my birthday a few years back and happened to mention it (both at check in and when boarding) all I got was a smirk/chuckle and I was a Silver Member at the time… At least BA crew show more respect to more experienced people.

    1 user thanked author for this post.

    kevin46
    Participant

    If you were travelling economy,it’s possible that the staff might have misconstrued your “happen to mention”, as a hint for an upgrade.

    1 user thanked author for this post.

    esselle
    Participant

    Flying back from DXB in F on BA many years ago, my wife mentioned to the CSD that it was my birthday. The CSD replied that she would ensure l was spoilt rotten.

    None of the crew said a word about it for the rest of the flight!

    1 user thanked author for this post.

    cwoodward
    Participant

    Good one BA

    1 user thanked author for this post.

    fluffymitten
    Participant

    That’s lovely!

    In case you didn’t know, you can submit a thank you here: https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=customer_compliments

    Or if you’ve got a Golden Ticket, you can say thank you after logging into your BAEC account (it’s on the bottom left of the screen I think)

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