[Anonymous]

[DoorsToManual]

Where’s the British Airways lounge gone? At least 6 flights a day leave CDG for London and now the choice is an over crowded Cathay Lounge or a 10 minute walk to the sub standard American Airlines lounge.

Oh what to do?

[Binman62]

Doorstomanual……..what you must remember is that this enhancement only came about after extensive discussions with customers and due to customer demand.

Gold and Silver polished again!!!

[esselle]

CDG is a pretty grim place, and the BA wind-down of customer service there over the years has been grim too. I used to know the SS team there quite well; BA took away their company mobile phones so customers who had been in the habit of using SS could no longer contact them. This lead BA to the view that they no longer served much purpose, so they were made redundant!! All in the interests of providing a service in line with our customer’s needs………

[Author]

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